API Performance StatsSelect a month:December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart December key performance metrics 99.75% Average API availability – unweighted 328ms Average API response time 99.21% Successful API calls (%) 99.79% Average API availability – weighted 1853.8m Successful API calls (actual) 0.79% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted December 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API availability 99.72% Core hours (06:00-00:00) 99.89% Non core hours (00:00-06:00) 99.22% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.83% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Account Requests – CoF 100.0% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.06% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 99.06% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.73% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted December 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average weighted API availability 99.79% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.45% December 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.15% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 98.99% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.99% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand December 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API Response Time 328 milliseconds December 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): December 2024 Account Requests – AIS 138ms Accounts 89ms Balances 55ms Direct Debits 1,192ms Payments – CoF 262ms Payments – PIS 86ms payments-VRP 2,013ms Products 364ms Standing Orders – AIS 241ms Standing Orders – PIS 101ms Transactions 64ms AIB Group (UK) p.l.c. Response times (milliseconds): December 2024 Account Requests – AIS 122ms Accounts 70ms Balances 39ms Payments – CoF 478ms Payments – PIS 72ms payments-VRP 84ms Products 124ms Standing Orders – AIS 244ms Standing Orders – PIS 91ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): December 2024 Account Requests – AIS 169ms Account Requests – CoF 484ms Accounts 338ms Balances 365ms Payments – AIS 393ms Payments – CoF 520ms Payments – PIS 693ms payments-VRP 1,386ms Products 429ms Standing Orders – AIS 419ms Standing Orders – PIS 625ms Statements 622ms Transactions 400ms Bank of Scotland Response times (milliseconds): December 2024 Account Requests – AIS 276ms Account Requests – CoF 294ms Accounts 171ms Balances 190ms Beneficiaries 287ms Direct Debits 252ms Payments – AIS 233ms Payments – CoF 258ms Payments – PIS 527ms payments-VRP 481ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 401ms Transactions 269ms Barclays Response times (milliseconds): December 2024 Account Requests – AIS 113ms Account Requests – CoF 178ms Accounts 217ms Balances 218ms Beneficiaries 251ms Direct Debits 219ms Payments – AIS 362ms Payments – CoF 300ms Payments – PIS 225ms payments-VRP 468ms Products 370ms Standing Orders – AIS 252ms Standing Orders – PIS 200ms Statements 93ms Transactions 261ms Cater Allen Response times (milliseconds): December 2024 Account Requests – AIS 43ms Accounts 85ms Balances 84ms Beneficiaries 87ms Direct Debits 86ms Payments – AIS 87ms Payments – PIS 52ms Products 87ms Standing Orders – AIS 86ms Standing Orders – PIS 25ms Statements 67ms Transactions 66ms Coutts Response times (milliseconds): December 2024 Account Requests – AIS 860ms Account Requests – CoF 687ms Accounts 301ms Balances 268ms Beneficiaries 3,433ms Direct Debits 2,239ms Payments – CoF 368ms Payments – PIS 843ms Products 270ms Standing Orders – AIS 279ms Standing Orders – PIS 686ms Transactions 300ms Danske Bank Response times (milliseconds): December 2024 Account Requests – AIS 46ms Accounts 429ms Balances 203ms Beneficiaries 166ms Direct Debits 340ms Payments – AIS 339ms Payments – CoF 95ms Payments – PIS 71ms payments-VRP 218ms Products 136ms Standing Orders – AIS 389ms Standing Orders – PIS 83ms Transactions 573ms First Direct Response times (milliseconds): December 2024 Account Requests – AIS 138ms Account Requests – CoF 281ms Accounts 314ms Balances 365ms Beneficiaries 423ms Direct Debits 414ms Payments – AIS 583ms Payments – CoF 396ms Payments – PIS 268ms payments-VRP 303ms Products 719ms Standing Orders – AIS 588ms Standing Orders – PIS 258ms Statements 295ms Transactions 530ms Halifax Response times (milliseconds): December 2024 Account Requests – AIS 279ms Account Requests – CoF 273ms Accounts 171ms Balances 192ms Beneficiaries 283ms Direct Debits 252ms Payments – AIS 231ms Payments – CoF 258ms Payments – PIS 536ms payments-VRP 480ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 529ms Statements 394ms Transactions 281ms HSBC Business Response times (milliseconds): December 2024 Account Requests – AIS 175ms Account Requests – CoF 445ms Accounts 453ms Balances 453ms Beneficiaries 299ms Direct Debits 689ms Payments – AIS 323ms Payments – CoF 567ms Payments – PIS 431ms payments-VRP 364ms Products 710ms Standing Orders – AIS 396ms Standing Orders – PIS 368ms Statements 1,482ms Transactions 586ms HSBC Kinetic Response times (milliseconds): December 2024 Account Requests – AIS 137ms Account Requests – CoF 258ms Accounts 424ms Balances 418ms Beneficiaries 384ms Direct Debits 522ms Payments – AIS 418ms Payments – CoF 496ms Payments – PIS 259ms payments-VRP 366ms Products 613ms Standing Orders – AIS 513ms Standing Orders – PIS 183ms Statements 1,723ms Transactions 510ms HSBC Personal Response times (milliseconds): December 2024 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 323ms Balances 367ms Beneficiaries 471ms Direct Debits 421ms Payments – AIS 618ms Payments – CoF 394ms Payments – PIS 262ms payments-VRP 302ms Products 706ms Standing Orders – AIS 650ms Standing Orders – PIS 277ms Statements 203ms Transactions 532ms Lloyds Response times (milliseconds): December 2024 Account Requests – AIS 278ms Account Requests – CoF 273ms Accounts 170ms Balances 189ms Beneficiaries 291ms Direct Debits 251ms Payments – AIS 232ms Payments – CoF 256ms Payments – PIS 579ms payments-VRP 478ms Products 432ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 458ms Transactions 266ms MBNA Response times (milliseconds): December 2024 Account Requests – AIS 283ms Accounts 233ms Balances 288ms Beneficiaries 285ms Direct Debits 188ms Payments – AIS 191ms Products 185ms Standing Orders – AIS 187ms Statements 346ms Transactions 355ms Mettle Response times (milliseconds): December 2024 Account Requests – AIS 80ms Account Requests – CoF 118ms Accounts 70ms Balances 59ms Beneficiaries 41ms Direct Debits 107ms Payments – AIS 46ms Payments – PIS 107ms payments-VRP 128ms Products 81ms Standing Orders – AIS 6ms Statements 61ms Transactions 93ms Nationwide Building Society Response times (milliseconds): December 2024 Account Requests – AIS 139ms Account Requests – CoF 225ms Accounts 170ms Balances 174ms Beneficiaries 451ms Direct Debits 601ms Payments – AIS 250ms Payments – CoF 211ms Payments – PIS 297ms payments-VRP 259ms Products 191ms Standing Orders – AIS 201ms Standing Orders – PIS 346ms Statements 725ms Transactions 221ms NWB Response times (milliseconds): December 2024 Account Requests – AIS 163ms Account Requests – CoF 397ms Accounts 395ms Balances 330ms Beneficiaries 722ms Direct Debits 254ms Payments – AIS 247ms Payments – CoF 217ms Payments – PIS 390ms payments-VRP 436ms Products 263ms Standing Orders – AIS 341ms Standing Orders – PIS 312ms Statements 180ms Transactions 480ms RBS Response times (milliseconds): December 2024 Account Requests – AIS 168ms Account Requests – CoF 481ms Accounts 399ms Balances 347ms Beneficiaries 712ms Direct Debits 275ms Payments – AIS 303ms Payments – CoF 233ms Payments – PIS 427ms payments-VRP 510ms Products 266ms Standing Orders – AIS 346ms Standing Orders – PIS 460ms Statements 186ms Transactions 457ms Santander UK plc Response times (milliseconds): December 2024 Account Requests – AIS 474ms Account Requests – CoF 561ms Accounts 636ms Balances 651ms Beneficiaries 861ms Direct Debits 737ms Payments – CoF 619ms Payments – PIS 684ms payments-VRP 429ms Products 565ms Standing Orders – AIS 723ms Standing Orders – PIS 831ms Statements 647ms Transactions 775ms UBN Response times (milliseconds): December 2024 Account Requests – AIS 172ms Account Requests – CoF 658ms Accounts 417ms Balances 335ms Beneficiaries 694ms Direct Debits 294ms Payments – AIS 299ms Payments – CoF 257ms Payments – PIS 507ms payments-VRP 601ms Products 239ms Standing Orders – AIS 313ms Standing Orders – PIS 344ms Statements 330ms Transactions 414ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand December 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Successful API calls Total calls 1,853,825,146 % of overall total calls 99.21% AIS Total calls 1,481,683,277 % of overall total calls 79.30% PIS Total calls 99,853,289 % of overall total calls 5.34% December 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand December 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API Calls Total calls 14,784,896 % of overall total calls 0.79% Business Total calls 6,092,954 % of overall total calls 0.33% Technical Total calls 8,691,942 % of overall total calls 0.47% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand December 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Rejected API Calls Total calls 2,353,272 % of overall total calls 0.126% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. December 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
December key performance metrics 99.75% Average API availability – unweighted 328ms Average API response time 99.21% Successful API calls (%) 99.79% Average API availability – weighted 1853.8m Successful API calls (actual) 0.79% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted December 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API availability 99.72% Core hours (06:00-00:00) 99.89% Non core hours (00:00-06:00) 99.22% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.83% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Account Requests – CoF 100.0% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.06% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 99.06% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.73% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted December 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average weighted API availability 99.79% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.45% December 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.15% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 98.99% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.99% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand December 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API Response Time 328 milliseconds December 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): December 2024 Account Requests – AIS 138ms Accounts 89ms Balances 55ms Direct Debits 1,192ms Payments – CoF 262ms Payments – PIS 86ms payments-VRP 2,013ms Products 364ms Standing Orders – AIS 241ms Standing Orders – PIS 101ms Transactions 64ms AIB Group (UK) p.l.c. Response times (milliseconds): December 2024 Account Requests – AIS 122ms Accounts 70ms Balances 39ms Payments – CoF 478ms Payments – PIS 72ms payments-VRP 84ms Products 124ms Standing Orders – AIS 244ms Standing Orders – PIS 91ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): December 2024 Account Requests – AIS 169ms Account Requests – CoF 484ms Accounts 338ms Balances 365ms Payments – AIS 393ms Payments – CoF 520ms Payments – PIS 693ms payments-VRP 1,386ms Products 429ms Standing Orders – AIS 419ms Standing Orders – PIS 625ms Statements 622ms Transactions 400ms Bank of Scotland Response times (milliseconds): December 2024 Account Requests – AIS 276ms Account Requests – CoF 294ms Accounts 171ms Balances 190ms Beneficiaries 287ms Direct Debits 252ms Payments – AIS 233ms Payments – CoF 258ms Payments – PIS 527ms payments-VRP 481ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 401ms Transactions 269ms Barclays Response times (milliseconds): December 2024 Account Requests – AIS 113ms Account Requests – CoF 178ms Accounts 217ms Balances 218ms Beneficiaries 251ms Direct Debits 219ms Payments – AIS 362ms Payments – CoF 300ms Payments – PIS 225ms payments-VRP 468ms Products 370ms Standing Orders – AIS 252ms Standing Orders – PIS 200ms Statements 93ms Transactions 261ms Cater Allen Response times (milliseconds): December 2024 Account Requests – AIS 43ms Accounts 85ms Balances 84ms Beneficiaries 87ms Direct Debits 86ms Payments – AIS 87ms Payments – PIS 52ms Products 87ms Standing Orders – AIS 86ms Standing Orders – PIS 25ms Statements 67ms Transactions 66ms Coutts Response times (milliseconds): December 2024 Account Requests – AIS 860ms Account Requests – CoF 687ms Accounts 301ms Balances 268ms Beneficiaries 3,433ms Direct Debits 2,239ms Payments – CoF 368ms Payments – PIS 843ms Products 270ms Standing Orders – AIS 279ms Standing Orders – PIS 686ms Transactions 300ms Danske Bank Response times (milliseconds): December 2024 Account Requests – AIS 46ms Accounts 429ms Balances 203ms Beneficiaries 166ms Direct Debits 340ms Payments – AIS 339ms Payments – CoF 95ms Payments – PIS 71ms payments-VRP 218ms Products 136ms Standing Orders – AIS 389ms Standing Orders – PIS 83ms Transactions 573ms First Direct Response times (milliseconds): December 2024 Account Requests – AIS 138ms Account Requests – CoF 281ms Accounts 314ms Balances 365ms Beneficiaries 423ms Direct Debits 414ms Payments – AIS 583ms Payments – CoF 396ms Payments – PIS 268ms payments-VRP 303ms Products 719ms Standing Orders – AIS 588ms Standing Orders – PIS 258ms Statements 295ms Transactions 530ms Halifax Response times (milliseconds): December 2024 Account Requests – AIS 279ms Account Requests – CoF 273ms Accounts 171ms Balances 192ms Beneficiaries 283ms Direct Debits 252ms Payments – AIS 231ms Payments – CoF 258ms Payments – PIS 536ms payments-VRP 480ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 529ms Statements 394ms Transactions 281ms HSBC Business Response times (milliseconds): December 2024 Account Requests – AIS 175ms Account Requests – CoF 445ms Accounts 453ms Balances 453ms Beneficiaries 299ms Direct Debits 689ms Payments – AIS 323ms Payments – CoF 567ms Payments – PIS 431ms payments-VRP 364ms Products 710ms Standing Orders – AIS 396ms Standing Orders – PIS 368ms Statements 1,482ms Transactions 586ms HSBC Kinetic Response times (milliseconds): December 2024 Account Requests – AIS 137ms Account Requests – CoF 258ms Accounts 424ms Balances 418ms Beneficiaries 384ms Direct Debits 522ms Payments – AIS 418ms Payments – CoF 496ms Payments – PIS 259ms payments-VRP 366ms Products 613ms Standing Orders – AIS 513ms Standing Orders – PIS 183ms Statements 1,723ms Transactions 510ms HSBC Personal Response times (milliseconds): December 2024 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 323ms Balances 367ms Beneficiaries 471ms Direct Debits 421ms Payments – AIS 618ms Payments – CoF 394ms Payments – PIS 262ms payments-VRP 302ms Products 706ms Standing Orders – AIS 650ms Standing Orders – PIS 277ms Statements 203ms Transactions 532ms Lloyds Response times (milliseconds): December 2024 Account Requests – AIS 278ms Account Requests – CoF 273ms Accounts 170ms Balances 189ms Beneficiaries 291ms Direct Debits 251ms Payments – AIS 232ms Payments – CoF 256ms Payments – PIS 579ms payments-VRP 478ms Products 432ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 458ms Transactions 266ms MBNA Response times (milliseconds): December 2024 Account Requests – AIS 283ms Accounts 233ms Balances 288ms Beneficiaries 285ms Direct Debits 188ms Payments – AIS 191ms Products 185ms Standing Orders – AIS 187ms Statements 346ms Transactions 355ms Mettle Response times (milliseconds): December 2024 Account Requests – AIS 80ms Account Requests – CoF 118ms Accounts 70ms Balances 59ms Beneficiaries 41ms Direct Debits 107ms Payments – AIS 46ms Payments – PIS 107ms payments-VRP 128ms Products 81ms Standing Orders – AIS 6ms Statements 61ms Transactions 93ms Nationwide Building Society Response times (milliseconds): December 2024 Account Requests – AIS 139ms Account Requests – CoF 225ms Accounts 170ms Balances 174ms Beneficiaries 451ms Direct Debits 601ms Payments – AIS 250ms Payments – CoF 211ms Payments – PIS 297ms payments-VRP 259ms Products 191ms Standing Orders – AIS 201ms Standing Orders – PIS 346ms Statements 725ms Transactions 221ms NWB Response times (milliseconds): December 2024 Account Requests – AIS 163ms Account Requests – CoF 397ms Accounts 395ms Balances 330ms Beneficiaries 722ms Direct Debits 254ms Payments – AIS 247ms Payments – CoF 217ms Payments – PIS 390ms payments-VRP 436ms Products 263ms Standing Orders – AIS 341ms Standing Orders – PIS 312ms Statements 180ms Transactions 480ms RBS Response times (milliseconds): December 2024 Account Requests – AIS 168ms Account Requests – CoF 481ms Accounts 399ms Balances 347ms Beneficiaries 712ms Direct Debits 275ms Payments – AIS 303ms Payments – CoF 233ms Payments – PIS 427ms payments-VRP 510ms Products 266ms Standing Orders – AIS 346ms Standing Orders – PIS 460ms Statements 186ms Transactions 457ms Santander UK plc Response times (milliseconds): December 2024 Account Requests – AIS 474ms Account Requests – CoF 561ms Accounts 636ms Balances 651ms Beneficiaries 861ms Direct Debits 737ms Payments – CoF 619ms Payments – PIS 684ms payments-VRP 429ms Products 565ms Standing Orders – AIS 723ms Standing Orders – PIS 831ms Statements 647ms Transactions 775ms UBN Response times (milliseconds): December 2024 Account Requests – AIS 172ms Account Requests – CoF 658ms Accounts 417ms Balances 335ms Beneficiaries 694ms Direct Debits 294ms Payments – AIS 299ms Payments – CoF 257ms Payments – PIS 507ms payments-VRP 601ms Products 239ms Standing Orders – AIS 313ms Standing Orders – PIS 344ms Statements 330ms Transactions 414ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand December 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Successful API calls Total calls 1,853,825,146 % of overall total calls 99.21% AIS Total calls 1,481,683,277 % of overall total calls 79.30% PIS Total calls 99,853,289 % of overall total calls 5.34% December 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand December 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API Calls Total calls 14,784,896 % of overall total calls 0.79% Business Total calls 6,092,954 % of overall total calls 0.33% Technical Total calls 8,691,942 % of overall total calls 0.47% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand December 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Rejected API Calls Total calls 2,353,272 % of overall total calls 0.126% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. December 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
December key performance metrics 99.75% Average API availability – unweighted 328ms Average API response time 99.21% Successful API calls (%) 99.79% Average API availability – weighted 1853.8m Successful API calls (actual) 0.79% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted December 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API availability 99.72% Core hours (06:00-00:00) 99.89% Non core hours (00:00-06:00) 99.22% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. December 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.83% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Account Requests – CoF 100.0% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.06% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 99.06% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.73% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0%
December 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API availability 99.72% Core hours (06:00-00:00) 99.89% Non core hours (00:00-06:00) 99.22% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
December 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.83% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Account Requests – CoF 100.0% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.06% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 99.06% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.73% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted December 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average weighted API availability 99.79% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.45% December 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.15% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 98.99% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.99% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0%
December 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December. Average weighted API availability 99.79% Core hours (06:00-00:00) 99.93% Non core hours (00:00-06:00) 99.45%
December 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: December 2024 Account Requests – AIS 99.83% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.95% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.83% Statements 100.0% Transactions 100.0% Bank of Scotland Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: December 2024 Account Requests – AIS 97.31% Account Requests – CoF 97.31% Accounts 97.31% Balances 97.31% Beneficiaries 97.31% Direct Debits 97.31% Payments – AIS 97.31% Payments – CoF 97.31% Payments – PIS 97.31% payments-VRP 97.31% Products 97.31% Standing Orders – AIS 97.31% Standing Orders – PIS 97.31% Statements 97.31% Transactions 97.31% Cater Allen Availability by Endpoint Category: December 2024 Account Requests – AIS 98.71% Accounts 98.71% Balances 98.71% Beneficiaries 98.71% Direct Debits 98.71% Payments – AIS 98.71% Payments – PIS 98.71% Products 98.71% Standing Orders – AIS 98.71% Standing Orders – PIS 98.71% Statements 98.71% Transactions 98.71% Coutts Availability by Endpoint Category: December 2024 Account Requests – AIS 99.06% Account Requests – CoF 99.87% Accounts 99.06% Balances 99.06% Beneficiaries 99.87% Direct Debits 99.82% Payments – CoF 99.87% Payments – PIS 99.15% Products 99.06% Standing Orders – AIS 99.06% Standing Orders – PIS 98.99% Transactions 99.06% Danske Bank Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Halifax Availability by Endpoint Category: December 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: December 2024 Account Requests – AIS 99.94% Account Requests – CoF 100.0% Accounts 99.96% Balances 99.9% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.94% MBNA Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.93% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% NWB Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.97% Statements 99.97% Transactions 99.97% RBS Availability by Endpoint Category: December 2024 Account Requests – AIS 99.97% Account Requests – CoF 99.97% Accounts 99.97% Balances 99.97% Beneficiaries 99.97% Direct Debits 99.97% Payments – AIS 99.97% Payments – CoF 99.97% Payments – PIS 99.97% payments-VRP 99.97% Products 99.97% Standing Orders – AIS 99.97% Standing Orders – PIS 99.99% Statements 99.97% Transactions 99.97% Santander UK plc Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 99.87% payments-VRP 99.87% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.87% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: December 2024 Account Requests – AIS 100.0% Account Requests – CoF 99.98% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.98% payments-VRP 99.98% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 99.98% Statements 100.0% Transactions 100.0%
Average API response times Average API response times by brand Response times by brand December 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API Response Time 328 milliseconds December 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): December 2024 Account Requests – AIS 138ms Accounts 89ms Balances 55ms Direct Debits 1,192ms Payments – CoF 262ms Payments – PIS 86ms payments-VRP 2,013ms Products 364ms Standing Orders – AIS 241ms Standing Orders – PIS 101ms Transactions 64ms AIB Group (UK) p.l.c. Response times (milliseconds): December 2024 Account Requests – AIS 122ms Accounts 70ms Balances 39ms Payments – CoF 478ms Payments – PIS 72ms payments-VRP 84ms Products 124ms Standing Orders – AIS 244ms Standing Orders – PIS 91ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): December 2024 Account Requests – AIS 169ms Account Requests – CoF 484ms Accounts 338ms Balances 365ms Payments – AIS 393ms Payments – CoF 520ms Payments – PIS 693ms payments-VRP 1,386ms Products 429ms Standing Orders – AIS 419ms Standing Orders – PIS 625ms Statements 622ms Transactions 400ms Bank of Scotland Response times (milliseconds): December 2024 Account Requests – AIS 276ms Account Requests – CoF 294ms Accounts 171ms Balances 190ms Beneficiaries 287ms Direct Debits 252ms Payments – AIS 233ms Payments – CoF 258ms Payments – PIS 527ms payments-VRP 481ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 401ms Transactions 269ms Barclays Response times (milliseconds): December 2024 Account Requests – AIS 113ms Account Requests – CoF 178ms Accounts 217ms Balances 218ms Beneficiaries 251ms Direct Debits 219ms Payments – AIS 362ms Payments – CoF 300ms Payments – PIS 225ms payments-VRP 468ms Products 370ms Standing Orders – AIS 252ms Standing Orders – PIS 200ms Statements 93ms Transactions 261ms Cater Allen Response times (milliseconds): December 2024 Account Requests – AIS 43ms Accounts 85ms Balances 84ms Beneficiaries 87ms Direct Debits 86ms Payments – AIS 87ms Payments – PIS 52ms Products 87ms Standing Orders – AIS 86ms Standing Orders – PIS 25ms Statements 67ms Transactions 66ms Coutts Response times (milliseconds): December 2024 Account Requests – AIS 860ms Account Requests – CoF 687ms Accounts 301ms Balances 268ms Beneficiaries 3,433ms Direct Debits 2,239ms Payments – CoF 368ms Payments – PIS 843ms Products 270ms Standing Orders – AIS 279ms Standing Orders – PIS 686ms Transactions 300ms Danske Bank Response times (milliseconds): December 2024 Account Requests – AIS 46ms Accounts 429ms Balances 203ms Beneficiaries 166ms Direct Debits 340ms Payments – AIS 339ms Payments – CoF 95ms Payments – PIS 71ms payments-VRP 218ms Products 136ms Standing Orders – AIS 389ms Standing Orders – PIS 83ms Transactions 573ms First Direct Response times (milliseconds): December 2024 Account Requests – AIS 138ms Account Requests – CoF 281ms Accounts 314ms Balances 365ms Beneficiaries 423ms Direct Debits 414ms Payments – AIS 583ms Payments – CoF 396ms Payments – PIS 268ms payments-VRP 303ms Products 719ms Standing Orders – AIS 588ms Standing Orders – PIS 258ms Statements 295ms Transactions 530ms Halifax Response times (milliseconds): December 2024 Account Requests – AIS 279ms Account Requests – CoF 273ms Accounts 171ms Balances 192ms Beneficiaries 283ms Direct Debits 252ms Payments – AIS 231ms Payments – CoF 258ms Payments – PIS 536ms payments-VRP 480ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 529ms Statements 394ms Transactions 281ms HSBC Business Response times (milliseconds): December 2024 Account Requests – AIS 175ms Account Requests – CoF 445ms Accounts 453ms Balances 453ms Beneficiaries 299ms Direct Debits 689ms Payments – AIS 323ms Payments – CoF 567ms Payments – PIS 431ms payments-VRP 364ms Products 710ms Standing Orders – AIS 396ms Standing Orders – PIS 368ms Statements 1,482ms Transactions 586ms HSBC Kinetic Response times (milliseconds): December 2024 Account Requests – AIS 137ms Account Requests – CoF 258ms Accounts 424ms Balances 418ms Beneficiaries 384ms Direct Debits 522ms Payments – AIS 418ms Payments – CoF 496ms Payments – PIS 259ms payments-VRP 366ms Products 613ms Standing Orders – AIS 513ms Standing Orders – PIS 183ms Statements 1,723ms Transactions 510ms HSBC Personal Response times (milliseconds): December 2024 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 323ms Balances 367ms Beneficiaries 471ms Direct Debits 421ms Payments – AIS 618ms Payments – CoF 394ms Payments – PIS 262ms payments-VRP 302ms Products 706ms Standing Orders – AIS 650ms Standing Orders – PIS 277ms Statements 203ms Transactions 532ms Lloyds Response times (milliseconds): December 2024 Account Requests – AIS 278ms Account Requests – CoF 273ms Accounts 170ms Balances 189ms Beneficiaries 291ms Direct Debits 251ms Payments – AIS 232ms Payments – CoF 256ms Payments – PIS 579ms payments-VRP 478ms Products 432ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 458ms Transactions 266ms MBNA Response times (milliseconds): December 2024 Account Requests – AIS 283ms Accounts 233ms Balances 288ms Beneficiaries 285ms Direct Debits 188ms Payments – AIS 191ms Products 185ms Standing Orders – AIS 187ms Statements 346ms Transactions 355ms Mettle Response times (milliseconds): December 2024 Account Requests – AIS 80ms Account Requests – CoF 118ms Accounts 70ms Balances 59ms Beneficiaries 41ms Direct Debits 107ms Payments – AIS 46ms Payments – PIS 107ms payments-VRP 128ms Products 81ms Standing Orders – AIS 6ms Statements 61ms Transactions 93ms Nationwide Building Society Response times (milliseconds): December 2024 Account Requests – AIS 139ms Account Requests – CoF 225ms Accounts 170ms Balances 174ms Beneficiaries 451ms Direct Debits 601ms Payments – AIS 250ms Payments – CoF 211ms Payments – PIS 297ms payments-VRP 259ms Products 191ms Standing Orders – AIS 201ms Standing Orders – PIS 346ms Statements 725ms Transactions 221ms NWB Response times (milliseconds): December 2024 Account Requests – AIS 163ms Account Requests – CoF 397ms Accounts 395ms Balances 330ms Beneficiaries 722ms Direct Debits 254ms Payments – AIS 247ms Payments – CoF 217ms Payments – PIS 390ms payments-VRP 436ms Products 263ms Standing Orders – AIS 341ms Standing Orders – PIS 312ms Statements 180ms Transactions 480ms RBS Response times (milliseconds): December 2024 Account Requests – AIS 168ms Account Requests – CoF 481ms Accounts 399ms Balances 347ms Beneficiaries 712ms Direct Debits 275ms Payments – AIS 303ms Payments – CoF 233ms Payments – PIS 427ms payments-VRP 510ms Products 266ms Standing Orders – AIS 346ms Standing Orders – PIS 460ms Statements 186ms Transactions 457ms Santander UK plc Response times (milliseconds): December 2024 Account Requests – AIS 474ms Account Requests – CoF 561ms Accounts 636ms Balances 651ms Beneficiaries 861ms Direct Debits 737ms Payments – CoF 619ms Payments – PIS 684ms payments-VRP 429ms Products 565ms Standing Orders – AIS 723ms Standing Orders – PIS 831ms Statements 647ms Transactions 775ms UBN Response times (milliseconds): December 2024 Account Requests – AIS 172ms Account Requests – CoF 658ms Accounts 417ms Balances 335ms Beneficiaries 694ms Direct Debits 294ms Payments – AIS 299ms Payments – CoF 257ms Payments – PIS 507ms payments-VRP 601ms Products 239ms Standing Orders – AIS 313ms Standing Orders – PIS 344ms Statements 330ms Transactions 414ms
December 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December. Average API Response Time 328 milliseconds
December 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): December 2024 Account Requests – AIS 138ms Accounts 89ms Balances 55ms Direct Debits 1,192ms Payments – CoF 262ms Payments – PIS 86ms payments-VRP 2,013ms Products 364ms Standing Orders – AIS 241ms Standing Orders – PIS 101ms Transactions 64ms AIB Group (UK) p.l.c. Response times (milliseconds): December 2024 Account Requests – AIS 122ms Accounts 70ms Balances 39ms Payments – CoF 478ms Payments – PIS 72ms payments-VRP 84ms Products 124ms Standing Orders – AIS 244ms Standing Orders – PIS 91ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): December 2024 Account Requests – AIS 169ms Account Requests – CoF 484ms Accounts 338ms Balances 365ms Payments – AIS 393ms Payments – CoF 520ms Payments – PIS 693ms payments-VRP 1,386ms Products 429ms Standing Orders – AIS 419ms Standing Orders – PIS 625ms Statements 622ms Transactions 400ms Bank of Scotland Response times (milliseconds): December 2024 Account Requests – AIS 276ms Account Requests – CoF 294ms Accounts 171ms Balances 190ms Beneficiaries 287ms Direct Debits 252ms Payments – AIS 233ms Payments – CoF 258ms Payments – PIS 527ms payments-VRP 481ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 401ms Transactions 269ms Barclays Response times (milliseconds): December 2024 Account Requests – AIS 113ms Account Requests – CoF 178ms Accounts 217ms Balances 218ms Beneficiaries 251ms Direct Debits 219ms Payments – AIS 362ms Payments – CoF 300ms Payments – PIS 225ms payments-VRP 468ms Products 370ms Standing Orders – AIS 252ms Standing Orders – PIS 200ms Statements 93ms Transactions 261ms Cater Allen Response times (milliseconds): December 2024 Account Requests – AIS 43ms Accounts 85ms Balances 84ms Beneficiaries 87ms Direct Debits 86ms Payments – AIS 87ms Payments – PIS 52ms Products 87ms Standing Orders – AIS 86ms Standing Orders – PIS 25ms Statements 67ms Transactions 66ms Coutts Response times (milliseconds): December 2024 Account Requests – AIS 860ms Account Requests – CoF 687ms Accounts 301ms Balances 268ms Beneficiaries 3,433ms Direct Debits 2,239ms Payments – CoF 368ms Payments – PIS 843ms Products 270ms Standing Orders – AIS 279ms Standing Orders – PIS 686ms Transactions 300ms Danske Bank Response times (milliseconds): December 2024 Account Requests – AIS 46ms Accounts 429ms Balances 203ms Beneficiaries 166ms Direct Debits 340ms Payments – AIS 339ms Payments – CoF 95ms Payments – PIS 71ms payments-VRP 218ms Products 136ms Standing Orders – AIS 389ms Standing Orders – PIS 83ms Transactions 573ms First Direct Response times (milliseconds): December 2024 Account Requests – AIS 138ms Account Requests – CoF 281ms Accounts 314ms Balances 365ms Beneficiaries 423ms Direct Debits 414ms Payments – AIS 583ms Payments – CoF 396ms Payments – PIS 268ms payments-VRP 303ms Products 719ms Standing Orders – AIS 588ms Standing Orders – PIS 258ms Statements 295ms Transactions 530ms Halifax Response times (milliseconds): December 2024 Account Requests – AIS 279ms Account Requests – CoF 273ms Accounts 171ms Balances 192ms Beneficiaries 283ms Direct Debits 252ms Payments – AIS 231ms Payments – CoF 258ms Payments – PIS 536ms payments-VRP 480ms Products 434ms Standing Orders – AIS 227ms Standing Orders – PIS 529ms Statements 394ms Transactions 281ms HSBC Business Response times (milliseconds): December 2024 Account Requests – AIS 175ms Account Requests – CoF 445ms Accounts 453ms Balances 453ms Beneficiaries 299ms Direct Debits 689ms Payments – AIS 323ms Payments – CoF 567ms Payments – PIS 431ms payments-VRP 364ms Products 710ms Standing Orders – AIS 396ms Standing Orders – PIS 368ms Statements 1,482ms Transactions 586ms HSBC Kinetic Response times (milliseconds): December 2024 Account Requests – AIS 137ms Account Requests – CoF 258ms Accounts 424ms Balances 418ms Beneficiaries 384ms Direct Debits 522ms Payments – AIS 418ms Payments – CoF 496ms Payments – PIS 259ms payments-VRP 366ms Products 613ms Standing Orders – AIS 513ms Standing Orders – PIS 183ms Statements 1,723ms Transactions 510ms HSBC Personal Response times (milliseconds): December 2024 Account Requests – AIS 141ms Account Requests – CoF 250ms Accounts 323ms Balances 367ms Beneficiaries 471ms Direct Debits 421ms Payments – AIS 618ms Payments – CoF 394ms Payments – PIS 262ms payments-VRP 302ms Products 706ms Standing Orders – AIS 650ms Standing Orders – PIS 277ms Statements 203ms Transactions 532ms Lloyds Response times (milliseconds): December 2024 Account Requests – AIS 278ms Account Requests – CoF 273ms Accounts 170ms Balances 189ms Beneficiaries 291ms Direct Debits 251ms Payments – AIS 232ms Payments – CoF 256ms Payments – PIS 579ms payments-VRP 478ms Products 432ms Standing Orders – AIS 227ms Standing Orders – PIS 547ms Statements 458ms Transactions 266ms MBNA Response times (milliseconds): December 2024 Account Requests – AIS 283ms Accounts 233ms Balances 288ms Beneficiaries 285ms Direct Debits 188ms Payments – AIS 191ms Products 185ms Standing Orders – AIS 187ms Statements 346ms Transactions 355ms Mettle Response times (milliseconds): December 2024 Account Requests – AIS 80ms Account Requests – CoF 118ms Accounts 70ms Balances 59ms Beneficiaries 41ms Direct Debits 107ms Payments – AIS 46ms Payments – PIS 107ms payments-VRP 128ms Products 81ms Standing Orders – AIS 6ms Statements 61ms Transactions 93ms Nationwide Building Society Response times (milliseconds): December 2024 Account Requests – AIS 139ms Account Requests – CoF 225ms Accounts 170ms Balances 174ms Beneficiaries 451ms Direct Debits 601ms Payments – AIS 250ms Payments – CoF 211ms Payments – PIS 297ms payments-VRP 259ms Products 191ms Standing Orders – AIS 201ms Standing Orders – PIS 346ms Statements 725ms Transactions 221ms NWB Response times (milliseconds): December 2024 Account Requests – AIS 163ms Account Requests – CoF 397ms Accounts 395ms Balances 330ms Beneficiaries 722ms Direct Debits 254ms Payments – AIS 247ms Payments – CoF 217ms Payments – PIS 390ms payments-VRP 436ms Products 263ms Standing Orders – AIS 341ms Standing Orders – PIS 312ms Statements 180ms Transactions 480ms RBS Response times (milliseconds): December 2024 Account Requests – AIS 168ms Account Requests – CoF 481ms Accounts 399ms Balances 347ms Beneficiaries 712ms Direct Debits 275ms Payments – AIS 303ms Payments – CoF 233ms Payments – PIS 427ms payments-VRP 510ms Products 266ms Standing Orders – AIS 346ms Standing Orders – PIS 460ms Statements 186ms Transactions 457ms Santander UK plc Response times (milliseconds): December 2024 Account Requests – AIS 474ms Account Requests – CoF 561ms Accounts 636ms Balances 651ms Beneficiaries 861ms Direct Debits 737ms Payments – CoF 619ms Payments – PIS 684ms payments-VRP 429ms Products 565ms Standing Orders – AIS 723ms Standing Orders – PIS 831ms Statements 647ms Transactions 775ms UBN Response times (milliseconds): December 2024 Account Requests – AIS 172ms Account Requests – CoF 658ms Accounts 417ms Balances 335ms Beneficiaries 694ms Direct Debits 294ms Payments – AIS 299ms Payments – CoF 257ms Payments – PIS 507ms payments-VRP 601ms Products 239ms Standing Orders – AIS 313ms Standing Orders – PIS 344ms Statements 330ms Transactions 414ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand December 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Successful API calls Total calls 1,853,825,146 % of overall total calls 99.21% AIS Total calls 1,481,683,277 % of overall total calls 79.30% PIS Total calls 99,853,289 % of overall total calls 5.34% December 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. December 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Successful API calls Total calls 1,853,825,146 % of overall total calls 99.21% AIS Total calls 1,481,683,277 % of overall total calls 79.30% PIS Total calls 99,853,289 % of overall total calls 5.34%
December 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December.
December 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in December.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand December 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API Calls Total calls 14,784,896 % of overall total calls 0.79% Business Total calls 6,092,954 % of overall total calls 0.33% Technical Total calls 8,691,942 % of overall total calls 0.47% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. December 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
December 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed API Calls Total calls 14,784,896 % of overall total calls 0.79% Business Total calls 6,092,954 % of overall total calls 0.33% Technical Total calls 8,691,942 % of overall total calls 0.47% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
December 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
December 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
December 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand December 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Rejected API Calls Total calls 2,353,272 % of overall total calls 0.126% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. December 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
December 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. Rejected API Calls Total calls 2,353,272 % of overall total calls 0.126% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
December 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in December. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.