API Performance StatsSelect a month:November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart November key performance metrics 99.61% Average API availability – unweighted 361ms Average API response time 99.58% Successful API calls (%) 99.81% Average API availability – weighted 1748.6m Successful API calls (actual) 0.42% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.49% Core hours (06:00-00:00) 99.68% Non core hours (00:00-06:00) 98.94% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.42% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.36% payments-VRP 98.38% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.38% Statements 98.38% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Account Requests – CoF 100.0% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.22% Account Requests – CoF 99.86% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.22% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.22% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.5% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.69% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.62% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.4% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.41% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.33% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.32% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.32% Statements 99.78% Transactions 99.64% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.71% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.35% November 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.3% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.22% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.54% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.38% payments-VRP 98.48% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.39% Statements 98.41% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.23% Account Requests – CoF 99.88% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.29% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.32% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.82% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.66% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.41% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.65% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.35% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.33% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.19% Statements 99.78% Transactions 99.64% Average API response times Average API response times by brand Response times by brand November 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 361 milliseconds November 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2024 Account Requests – AIS 135ms Accounts 83ms Balances 51ms Direct Debits 1,380ms Payments – CoF 263ms Payments – PIS 83ms payments-VRP 74ms Products 274ms Standing Orders – AIS 280ms Standing Orders – PIS 88ms Transactions 60ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2024 Account Requests – AIS 121ms Accounts 68ms Balances 38ms Payments – CoF 247ms Payments – PIS 83ms Products 146ms Standing Orders – AIS 236ms Standing Orders – PIS 79ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): November 2024 Account Requests – AIS 169ms Account Requests – CoF 1,547ms Accounts 336ms Balances 362ms Beneficiaries 2,361ms Payments – AIS 412ms Payments – CoF 539ms Payments – PIS 882ms payments-VRP 1,707ms Products 437ms Standing Orders – AIS 467ms Standing Orders – PIS 673ms Statements 690ms Transactions 391ms Bank of Scotland Response times (milliseconds): November 2024 Account Requests – AIS 264ms Account Requests – CoF 313ms Accounts 167ms Balances 189ms Beneficiaries 285ms Direct Debits 247ms Payments – AIS 226ms Payments – CoF 256ms Payments – PIS 541ms payments-VRP 452ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 591ms Statements 395ms Transactions 265ms Barclays Response times (milliseconds): November 2024 Account Requests – AIS 132ms Account Requests – CoF 197ms Accounts 255ms Balances 251ms Beneficiaries 281ms Direct Debits 242ms Payments – AIS 394ms Payments – CoF 345ms Payments – PIS 258ms payments-VRP 531ms Products 421ms Standing Orders – AIS 281ms Standing Orders – PIS 227ms Statements 119ms Transactions 283ms Cater Allen Response times (milliseconds): November 2024 Account Requests – AIS 102ms Accounts 57ms Balances 56ms Beneficiaries 52ms Direct Debits 51ms Payments – AIS 52ms Payments – PIS 71ms Products 51ms Standing Orders – AIS 52ms Standing Orders – PIS 31ms Statements 50ms Transactions 51ms Coutts Response times (milliseconds): November 2024 Account Requests – AIS 869ms Account Requests – CoF 620ms Accounts 309ms Balances 269ms Beneficiaries 3,713ms Direct Debits 450ms Payments – AIS 733ms Payments – CoF 342ms Payments – PIS 821ms Products 275ms Standing Orders – AIS 295ms Standing Orders – PIS 808ms Transactions 280ms Danske Bank Response times (milliseconds): November 2024 Account Requests – AIS 51ms Accounts 449ms Balances 229ms Beneficiaries 174ms Direct Debits 380ms Payments – AIS 374ms Payments – CoF 108ms Payments – PIS 89ms payments-VRP 306ms Products 153ms Standing Orders – AIS 420ms Standing Orders – PIS 94ms Transactions 531ms First Direct Response times (milliseconds): November 2024 Account Requests – AIS 135ms Account Requests – CoF 281ms Accounts 365ms Balances 438ms Beneficiaries 471ms Direct Debits 471ms Payments – AIS 729ms Payments – CoF 452ms Payments – PIS 284ms payments-VRP 329ms Products 865ms Standing Orders – AIS 676ms Standing Orders – PIS 295ms Statements 333ms Transactions 621ms Halifax Response times (milliseconds): November 2024 Account Requests – AIS 268ms Account Requests – CoF 296ms Accounts 167ms Balances 191ms Beneficiaries 281ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 256ms Payments – PIS 572ms payments-VRP 451ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 531ms Statements 392ms Transactions 280ms HSBC Business Response times (milliseconds): November 2024 Account Requests – AIS 172ms Account Requests – CoF 561ms Accounts 466ms Balances 488ms Beneficiaries 265ms Direct Debits 720ms Payments – AIS 448ms Payments – CoF 694ms Payments – PIS 515ms payments-VRP 397ms Products 796ms Standing Orders – AIS 535ms Standing Orders – PIS 374ms Statements 2,053ms Transactions 606ms HSBC Kinetic Response times (milliseconds): November 2024 Account Requests – AIS 133ms Account Requests – CoF 298ms Accounts 551ms Balances 553ms Beneficiaries 394ms Direct Debits 486ms Payments – AIS 434ms Payments – CoF 672ms Payments – PIS 270ms payments-VRP 360ms Products 774ms Standing Orders – AIS 544ms Standing Orders – PIS 185ms Statements 2,597ms Transactions 541ms HSBC Personal Response times (milliseconds): November 2024 Account Requests – AIS 138ms Account Requests – CoF 268ms Accounts 368ms Balances 439ms Beneficiaries 578ms Direct Debits 506ms Payments – AIS 761ms Payments – CoF 449ms Payments – PIS 419ms payments-VRP 323ms Products 848ms Standing Orders – AIS 747ms Standing Orders – PIS 247ms Statements 210ms Transactions 625ms Lloyds Response times (milliseconds): November 2024 Account Requests – AIS 267ms Account Requests – CoF 301ms Accounts 167ms Balances 188ms Beneficiaries 283ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 254ms Payments – PIS 606ms payments-VRP 449ms Products 428ms Standing Orders – AIS 221ms Standing Orders – PIS 522ms Statements 449ms Transactions 264ms MBNA Response times (milliseconds): November 2024 Account Requests – AIS 274ms Account Requests – CoF 349ms Accounts 229ms Balances 288ms Beneficiaries 281ms Direct Debits 180ms Payments – AIS 182ms Products 179ms Standing Orders – AIS 180ms Statements 341ms Transactions 354ms Mettle Response times (milliseconds): November 2024 Account Requests – AIS 82ms Accounts 74ms Balances 61ms Beneficiaries 39ms Direct Debits 110ms Payments – AIS 47ms Payments – PIS 111ms payments-VRP 90ms Products 83ms Standing Orders – AIS 7ms Standing Orders – PIS 2ms Statements 64ms Transactions 96ms Nationwide Building Society Response times (milliseconds): November 2024 Account Requests – AIS 151ms Account Requests – CoF 250ms Accounts 207ms Balances 187ms Beneficiaries 776ms Direct Debits 620ms Payments – AIS 296ms Payments – CoF 231ms Payments – PIS 360ms payments-VRP 281ms Products 206ms Standing Orders – AIS 215ms Standing Orders – PIS 402ms Statements 1,958ms Transactions 238ms NWB Response times (milliseconds): November 2024 Account Requests – AIS 182ms Account Requests – CoF 445ms Accounts 435ms Balances 364ms Beneficiaries 790ms Direct Debits 281ms Payments – AIS 275ms Payments – CoF 241ms Payments – PIS 410ms payments-VRP 507ms Products 289ms Standing Orders – AIS 356ms Standing Orders – PIS 393ms Statements 193ms Transactions 507ms RBS Response times (milliseconds): November 2024 Account Requests – AIS 190ms Account Requests – CoF 518ms Accounts 441ms Balances 378ms Beneficiaries 775ms Direct Debits 304ms Payments – AIS 332ms Payments – CoF 261ms Payments – PIS 493ms payments-VRP 590ms Products 288ms Standing Orders – AIS 358ms Standing Orders – PIS 399ms Statements 200ms Transactions 488ms Santander UK plc Response times (milliseconds): November 2024 Account Requests – AIS 480ms Account Requests – CoF 580ms Accounts 649ms Balances 664ms Beneficiaries 887ms Direct Debits 749ms Payments – CoF 633ms Payments – PIS 585ms payments-VRP 433ms Products 574ms Standing Orders – AIS 726ms Standing Orders – PIS 782ms Statements 668ms Transactions 831ms UBN Response times (milliseconds): November 2024 Account Requests – AIS 195ms Account Requests – CoF 879ms Accounts 458ms Balances 370ms Beneficiaries 817ms Direct Debits 325ms Payments – AIS 334ms Payments – CoF 289ms Payments – PIS 561ms payments-VRP 708ms Products 272ms Standing Orders – AIS 322ms Standing Orders – PIS 312ms Statements 208ms Transactions 453ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 1,748,591,911 % of overall total calls 99.58% AIS Total calls 1,436,635,925 % of overall total calls 81.82% PIS Total calls 94,392,909 % of overall total calls 5.38% November 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 7,350,729 % of overall total calls 0.42% Business Total calls 5,379,162 % of overall total calls 0.31% Technical Total calls 1,971,567 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand November 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 2,153,426 % of overall total calls 0.123% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. November 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
November key performance metrics 99.61% Average API availability – unweighted 361ms Average API response time 99.58% Successful API calls (%) 99.81% Average API availability – weighted 1748.6m Successful API calls (actual) 0.42% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.49% Core hours (06:00-00:00) 99.68% Non core hours (00:00-06:00) 98.94% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.42% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.36% payments-VRP 98.38% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.38% Statements 98.38% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Account Requests – CoF 100.0% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.22% Account Requests – CoF 99.86% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.22% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.22% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.5% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.69% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.62% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.4% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.41% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.33% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.32% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.32% Statements 99.78% Transactions 99.64% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.71% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.35% November 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.3% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.22% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.54% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.38% payments-VRP 98.48% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.39% Statements 98.41% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.23% Account Requests – CoF 99.88% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.29% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.32% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.82% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.66% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.41% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.65% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.35% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.33% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.19% Statements 99.78% Transactions 99.64% Average API response times Average API response times by brand Response times by brand November 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 361 milliseconds November 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2024 Account Requests – AIS 135ms Accounts 83ms Balances 51ms Direct Debits 1,380ms Payments – CoF 263ms Payments – PIS 83ms payments-VRP 74ms Products 274ms Standing Orders – AIS 280ms Standing Orders – PIS 88ms Transactions 60ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2024 Account Requests – AIS 121ms Accounts 68ms Balances 38ms Payments – CoF 247ms Payments – PIS 83ms Products 146ms Standing Orders – AIS 236ms Standing Orders – PIS 79ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): November 2024 Account Requests – AIS 169ms Account Requests – CoF 1,547ms Accounts 336ms Balances 362ms Beneficiaries 2,361ms Payments – AIS 412ms Payments – CoF 539ms Payments – PIS 882ms payments-VRP 1,707ms Products 437ms Standing Orders – AIS 467ms Standing Orders – PIS 673ms Statements 690ms Transactions 391ms Bank of Scotland Response times (milliseconds): November 2024 Account Requests – AIS 264ms Account Requests – CoF 313ms Accounts 167ms Balances 189ms Beneficiaries 285ms Direct Debits 247ms Payments – AIS 226ms Payments – CoF 256ms Payments – PIS 541ms payments-VRP 452ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 591ms Statements 395ms Transactions 265ms Barclays Response times (milliseconds): November 2024 Account Requests – AIS 132ms Account Requests – CoF 197ms Accounts 255ms Balances 251ms Beneficiaries 281ms Direct Debits 242ms Payments – AIS 394ms Payments – CoF 345ms Payments – PIS 258ms payments-VRP 531ms Products 421ms Standing Orders – AIS 281ms Standing Orders – PIS 227ms Statements 119ms Transactions 283ms Cater Allen Response times (milliseconds): November 2024 Account Requests – AIS 102ms Accounts 57ms Balances 56ms Beneficiaries 52ms Direct Debits 51ms Payments – AIS 52ms Payments – PIS 71ms Products 51ms Standing Orders – AIS 52ms Standing Orders – PIS 31ms Statements 50ms Transactions 51ms Coutts Response times (milliseconds): November 2024 Account Requests – AIS 869ms Account Requests – CoF 620ms Accounts 309ms Balances 269ms Beneficiaries 3,713ms Direct Debits 450ms Payments – AIS 733ms Payments – CoF 342ms Payments – PIS 821ms Products 275ms Standing Orders – AIS 295ms Standing Orders – PIS 808ms Transactions 280ms Danske Bank Response times (milliseconds): November 2024 Account Requests – AIS 51ms Accounts 449ms Balances 229ms Beneficiaries 174ms Direct Debits 380ms Payments – AIS 374ms Payments – CoF 108ms Payments – PIS 89ms payments-VRP 306ms Products 153ms Standing Orders – AIS 420ms Standing Orders – PIS 94ms Transactions 531ms First Direct Response times (milliseconds): November 2024 Account Requests – AIS 135ms Account Requests – CoF 281ms Accounts 365ms Balances 438ms Beneficiaries 471ms Direct Debits 471ms Payments – AIS 729ms Payments – CoF 452ms Payments – PIS 284ms payments-VRP 329ms Products 865ms Standing Orders – AIS 676ms Standing Orders – PIS 295ms Statements 333ms Transactions 621ms Halifax Response times (milliseconds): November 2024 Account Requests – AIS 268ms Account Requests – CoF 296ms Accounts 167ms Balances 191ms Beneficiaries 281ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 256ms Payments – PIS 572ms payments-VRP 451ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 531ms Statements 392ms Transactions 280ms HSBC Business Response times (milliseconds): November 2024 Account Requests – AIS 172ms Account Requests – CoF 561ms Accounts 466ms Balances 488ms Beneficiaries 265ms Direct Debits 720ms Payments – AIS 448ms Payments – CoF 694ms Payments – PIS 515ms payments-VRP 397ms Products 796ms Standing Orders – AIS 535ms Standing Orders – PIS 374ms Statements 2,053ms Transactions 606ms HSBC Kinetic Response times (milliseconds): November 2024 Account Requests – AIS 133ms Account Requests – CoF 298ms Accounts 551ms Balances 553ms Beneficiaries 394ms Direct Debits 486ms Payments – AIS 434ms Payments – CoF 672ms Payments – PIS 270ms payments-VRP 360ms Products 774ms Standing Orders – AIS 544ms Standing Orders – PIS 185ms Statements 2,597ms Transactions 541ms HSBC Personal Response times (milliseconds): November 2024 Account Requests – AIS 138ms Account Requests – CoF 268ms Accounts 368ms Balances 439ms Beneficiaries 578ms Direct Debits 506ms Payments – AIS 761ms Payments – CoF 449ms Payments – PIS 419ms payments-VRP 323ms Products 848ms Standing Orders – AIS 747ms Standing Orders – PIS 247ms Statements 210ms Transactions 625ms Lloyds Response times (milliseconds): November 2024 Account Requests – AIS 267ms Account Requests – CoF 301ms Accounts 167ms Balances 188ms Beneficiaries 283ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 254ms Payments – PIS 606ms payments-VRP 449ms Products 428ms Standing Orders – AIS 221ms Standing Orders – PIS 522ms Statements 449ms Transactions 264ms MBNA Response times (milliseconds): November 2024 Account Requests – AIS 274ms Account Requests – CoF 349ms Accounts 229ms Balances 288ms Beneficiaries 281ms Direct Debits 180ms Payments – AIS 182ms Products 179ms Standing Orders – AIS 180ms Statements 341ms Transactions 354ms Mettle Response times (milliseconds): November 2024 Account Requests – AIS 82ms Accounts 74ms Balances 61ms Beneficiaries 39ms Direct Debits 110ms Payments – AIS 47ms Payments – PIS 111ms payments-VRP 90ms Products 83ms Standing Orders – AIS 7ms Standing Orders – PIS 2ms Statements 64ms Transactions 96ms Nationwide Building Society Response times (milliseconds): November 2024 Account Requests – AIS 151ms Account Requests – CoF 250ms Accounts 207ms Balances 187ms Beneficiaries 776ms Direct Debits 620ms Payments – AIS 296ms Payments – CoF 231ms Payments – PIS 360ms payments-VRP 281ms Products 206ms Standing Orders – AIS 215ms Standing Orders – PIS 402ms Statements 1,958ms Transactions 238ms NWB Response times (milliseconds): November 2024 Account Requests – AIS 182ms Account Requests – CoF 445ms Accounts 435ms Balances 364ms Beneficiaries 790ms Direct Debits 281ms Payments – AIS 275ms Payments – CoF 241ms Payments – PIS 410ms payments-VRP 507ms Products 289ms Standing Orders – AIS 356ms Standing Orders – PIS 393ms Statements 193ms Transactions 507ms RBS Response times (milliseconds): November 2024 Account Requests – AIS 190ms Account Requests – CoF 518ms Accounts 441ms Balances 378ms Beneficiaries 775ms Direct Debits 304ms Payments – AIS 332ms Payments – CoF 261ms Payments – PIS 493ms payments-VRP 590ms Products 288ms Standing Orders – AIS 358ms Standing Orders – PIS 399ms Statements 200ms Transactions 488ms Santander UK plc Response times (milliseconds): November 2024 Account Requests – AIS 480ms Account Requests – CoF 580ms Accounts 649ms Balances 664ms Beneficiaries 887ms Direct Debits 749ms Payments – CoF 633ms Payments – PIS 585ms payments-VRP 433ms Products 574ms Standing Orders – AIS 726ms Standing Orders – PIS 782ms Statements 668ms Transactions 831ms UBN Response times (milliseconds): November 2024 Account Requests – AIS 195ms Account Requests – CoF 879ms Accounts 458ms Balances 370ms Beneficiaries 817ms Direct Debits 325ms Payments – AIS 334ms Payments – CoF 289ms Payments – PIS 561ms payments-VRP 708ms Products 272ms Standing Orders – AIS 322ms Standing Orders – PIS 312ms Statements 208ms Transactions 453ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 1,748,591,911 % of overall total calls 99.58% AIS Total calls 1,436,635,925 % of overall total calls 81.82% PIS Total calls 94,392,909 % of overall total calls 5.38% November 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 7,350,729 % of overall total calls 0.42% Business Total calls 5,379,162 % of overall total calls 0.31% Technical Total calls 1,971,567 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand November 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 2,153,426 % of overall total calls 0.123% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. November 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
November key performance metrics 99.61% Average API availability – unweighted 361ms Average API response time 99.58% Successful API calls (%) 99.81% Average API availability – weighted 1748.6m Successful API calls (actual) 0.42% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted November 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.49% Core hours (06:00-00:00) 99.68% Non core hours (00:00-06:00) 98.94% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. November 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.42% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.36% payments-VRP 98.38% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.38% Statements 98.38% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Account Requests – CoF 100.0% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.22% Account Requests – CoF 99.86% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.22% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.22% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.5% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.69% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.62% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.4% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.41% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.33% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.32% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.32% Statements 99.78% Transactions 99.64%
November 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API availability 99.49% Core hours (06:00-00:00) 99.68% Non core hours (00:00-06:00) 98.94% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
November 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.21% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.21% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.42% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.36% payments-VRP 98.38% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.38% Statements 98.38% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Account Requests – CoF 100.0% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.22% Account Requests – CoF 99.86% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.22% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.22% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.5% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.93% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.69% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.62% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.4% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.41% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 100.0% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.33% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.32% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.32% Statements 99.78% Transactions 99.64%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted November 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.71% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.35% November 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.3% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.22% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.54% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.38% payments-VRP 98.48% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.39% Statements 98.41% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.23% Account Requests – CoF 99.88% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.29% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.32% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.82% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.66% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.41% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.65% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.35% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.33% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.19% Statements 99.78% Transactions 99.64%
November 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November. Average weighted API availability 99.71% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.35%
November 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Direct Debits 100.0% Payments – CoF 99.91% Payments – PIS 99.3% payments-VRP 99.44% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% AIB Group (UK) p.l.c. Availability by Endpoint Category: November 2024 Account Requests – AIS 99.91% Accounts 99.91% Balances 99.91% Payments – CoF 99.91% Payments – PIS 99.22% payments-VRP 97.78% Products 100.0% Standing Orders – AIS 99.91% Standing Orders – PIS 99.22% Transactions 99.91% Bank of Ireland UK Availability by Endpoint Category: November 2024 Account Requests – AIS 98.38% Account Requests – CoF 98.54% Accounts 98.38% Balances 98.38% Beneficiaries 98.96% Payments – AIS 98.38% Payments – CoF 98.38% Payments – PIS 98.38% payments-VRP 98.48% Products 98.38% Standing Orders – AIS 98.03% Standing Orders – PIS 98.39% Statements 98.41% Transactions 98.3% Bank of Scotland Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: November 2024 Account Requests – AIS 99.67% Accounts 99.67% Balances 99.67% Beneficiaries 99.67% Direct Debits 99.67% Payments – AIS 99.67% Payments – PIS 99.67% Products 99.67% Standing Orders – AIS 99.67% Standing Orders – PIS 99.67% Statements 99.67% Transactions 99.67% Coutts Availability by Endpoint Category: November 2024 Account Requests – AIS 97.23% Account Requests – CoF 99.88% Accounts 97.22% Balances 97.22% Beneficiaries 97.22% Direct Debits 98.7% Payments – AIS 100.0% Payments – CoF 98.06% Payments – PIS 97.29% Products 97.22% Standing Orders – AIS 97.22% Standing Orders – PIS 97.32% Transactions 97.22% Danske Bank Availability by Endpoint Category: November 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.98% Payments – PIS 99.97% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.94% First Direct Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: November 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.95% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% HSBC Business Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% Lloyds Availability by Endpoint Category: November 2024 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 99.94% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.95% MBNA Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: November 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: November 2024 Account Requests – AIS 99.82% Account Requests – CoF 99.82% Accounts 99.82% Balances 99.82% Beneficiaries 99.82% Direct Debits 99.82% Payments – AIS 99.82% Payments – CoF 99.82% Payments – PIS 99.82% payments-VRP 99.82% Products 99.82% Standing Orders – AIS 99.82% Standing Orders – PIS 99.82% Statements 100.0% Transactions 99.82% NWB Availability by Endpoint Category: November 2024 Account Requests – AIS 99.42% Account Requests – CoF 99.44% Accounts 99.42% Balances 99.42% Beneficiaries 99.42% Direct Debits 99.42% Payments – AIS 99.76% Payments – CoF 99.44% Payments – PIS 99.44% payments-VRP 99.44% Products 99.42% Standing Orders – AIS 99.42% Standing Orders – PIS 99.44% Statements 99.42% Transactions 99.42% RBS Availability by Endpoint Category: November 2024 Account Requests – AIS 99.66% Account Requests – CoF 99.41% Accounts 99.66% Balances 99.66% Beneficiaries 99.66% Direct Debits 99.66% Payments – AIS 99.66% Payments – CoF 99.41% Payments – PIS 99.41% payments-VRP 99.41% Products 99.66% Standing Orders – AIS 99.66% Standing Orders – PIS 99.65% Statements 99.66% Transactions 99.66% Santander UK plc Availability by Endpoint Category: November 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.94% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – CoF 99.94% Payments – PIS 99.75% payments-VRP 99.75% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.75% Statements 99.94% Transactions 99.94% UBN Availability by Endpoint Category: November 2024 Account Requests – AIS 99.64% Account Requests – CoF 99.35% Accounts 99.64% Balances 99.64% Beneficiaries 99.64% Direct Debits 99.64% Payments – AIS 99.79% Payments – CoF 99.32% Payments – PIS 99.32% payments-VRP 99.33% Products 99.64% Standing Orders – AIS 99.64% Standing Orders – PIS 99.19% Statements 99.78% Transactions 99.64%
Average API response times Average API response times by brand Response times by brand November 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 361 milliseconds November 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2024 Account Requests – AIS 135ms Accounts 83ms Balances 51ms Direct Debits 1,380ms Payments – CoF 263ms Payments – PIS 83ms payments-VRP 74ms Products 274ms Standing Orders – AIS 280ms Standing Orders – PIS 88ms Transactions 60ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2024 Account Requests – AIS 121ms Accounts 68ms Balances 38ms Payments – CoF 247ms Payments – PIS 83ms Products 146ms Standing Orders – AIS 236ms Standing Orders – PIS 79ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): November 2024 Account Requests – AIS 169ms Account Requests – CoF 1,547ms Accounts 336ms Balances 362ms Beneficiaries 2,361ms Payments – AIS 412ms Payments – CoF 539ms Payments – PIS 882ms payments-VRP 1,707ms Products 437ms Standing Orders – AIS 467ms Standing Orders – PIS 673ms Statements 690ms Transactions 391ms Bank of Scotland Response times (milliseconds): November 2024 Account Requests – AIS 264ms Account Requests – CoF 313ms Accounts 167ms Balances 189ms Beneficiaries 285ms Direct Debits 247ms Payments – AIS 226ms Payments – CoF 256ms Payments – PIS 541ms payments-VRP 452ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 591ms Statements 395ms Transactions 265ms Barclays Response times (milliseconds): November 2024 Account Requests – AIS 132ms Account Requests – CoF 197ms Accounts 255ms Balances 251ms Beneficiaries 281ms Direct Debits 242ms Payments – AIS 394ms Payments – CoF 345ms Payments – PIS 258ms payments-VRP 531ms Products 421ms Standing Orders – AIS 281ms Standing Orders – PIS 227ms Statements 119ms Transactions 283ms Cater Allen Response times (milliseconds): November 2024 Account Requests – AIS 102ms Accounts 57ms Balances 56ms Beneficiaries 52ms Direct Debits 51ms Payments – AIS 52ms Payments – PIS 71ms Products 51ms Standing Orders – AIS 52ms Standing Orders – PIS 31ms Statements 50ms Transactions 51ms Coutts Response times (milliseconds): November 2024 Account Requests – AIS 869ms Account Requests – CoF 620ms Accounts 309ms Balances 269ms Beneficiaries 3,713ms Direct Debits 450ms Payments – AIS 733ms Payments – CoF 342ms Payments – PIS 821ms Products 275ms Standing Orders – AIS 295ms Standing Orders – PIS 808ms Transactions 280ms Danske Bank Response times (milliseconds): November 2024 Account Requests – AIS 51ms Accounts 449ms Balances 229ms Beneficiaries 174ms Direct Debits 380ms Payments – AIS 374ms Payments – CoF 108ms Payments – PIS 89ms payments-VRP 306ms Products 153ms Standing Orders – AIS 420ms Standing Orders – PIS 94ms Transactions 531ms First Direct Response times (milliseconds): November 2024 Account Requests – AIS 135ms Account Requests – CoF 281ms Accounts 365ms Balances 438ms Beneficiaries 471ms Direct Debits 471ms Payments – AIS 729ms Payments – CoF 452ms Payments – PIS 284ms payments-VRP 329ms Products 865ms Standing Orders – AIS 676ms Standing Orders – PIS 295ms Statements 333ms Transactions 621ms Halifax Response times (milliseconds): November 2024 Account Requests – AIS 268ms Account Requests – CoF 296ms Accounts 167ms Balances 191ms Beneficiaries 281ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 256ms Payments – PIS 572ms payments-VRP 451ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 531ms Statements 392ms Transactions 280ms HSBC Business Response times (milliseconds): November 2024 Account Requests – AIS 172ms Account Requests – CoF 561ms Accounts 466ms Balances 488ms Beneficiaries 265ms Direct Debits 720ms Payments – AIS 448ms Payments – CoF 694ms Payments – PIS 515ms payments-VRP 397ms Products 796ms Standing Orders – AIS 535ms Standing Orders – PIS 374ms Statements 2,053ms Transactions 606ms HSBC Kinetic Response times (milliseconds): November 2024 Account Requests – AIS 133ms Account Requests – CoF 298ms Accounts 551ms Balances 553ms Beneficiaries 394ms Direct Debits 486ms Payments – AIS 434ms Payments – CoF 672ms Payments – PIS 270ms payments-VRP 360ms Products 774ms Standing Orders – AIS 544ms Standing Orders – PIS 185ms Statements 2,597ms Transactions 541ms HSBC Personal Response times (milliseconds): November 2024 Account Requests – AIS 138ms Account Requests – CoF 268ms Accounts 368ms Balances 439ms Beneficiaries 578ms Direct Debits 506ms Payments – AIS 761ms Payments – CoF 449ms Payments – PIS 419ms payments-VRP 323ms Products 848ms Standing Orders – AIS 747ms Standing Orders – PIS 247ms Statements 210ms Transactions 625ms Lloyds Response times (milliseconds): November 2024 Account Requests – AIS 267ms Account Requests – CoF 301ms Accounts 167ms Balances 188ms Beneficiaries 283ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 254ms Payments – PIS 606ms payments-VRP 449ms Products 428ms Standing Orders – AIS 221ms Standing Orders – PIS 522ms Statements 449ms Transactions 264ms MBNA Response times (milliseconds): November 2024 Account Requests – AIS 274ms Account Requests – CoF 349ms Accounts 229ms Balances 288ms Beneficiaries 281ms Direct Debits 180ms Payments – AIS 182ms Products 179ms Standing Orders – AIS 180ms Statements 341ms Transactions 354ms Mettle Response times (milliseconds): November 2024 Account Requests – AIS 82ms Accounts 74ms Balances 61ms Beneficiaries 39ms Direct Debits 110ms Payments – AIS 47ms Payments – PIS 111ms payments-VRP 90ms Products 83ms Standing Orders – AIS 7ms Standing Orders – PIS 2ms Statements 64ms Transactions 96ms Nationwide Building Society Response times (milliseconds): November 2024 Account Requests – AIS 151ms Account Requests – CoF 250ms Accounts 207ms Balances 187ms Beneficiaries 776ms Direct Debits 620ms Payments – AIS 296ms Payments – CoF 231ms Payments – PIS 360ms payments-VRP 281ms Products 206ms Standing Orders – AIS 215ms Standing Orders – PIS 402ms Statements 1,958ms Transactions 238ms NWB Response times (milliseconds): November 2024 Account Requests – AIS 182ms Account Requests – CoF 445ms Accounts 435ms Balances 364ms Beneficiaries 790ms Direct Debits 281ms Payments – AIS 275ms Payments – CoF 241ms Payments – PIS 410ms payments-VRP 507ms Products 289ms Standing Orders – AIS 356ms Standing Orders – PIS 393ms Statements 193ms Transactions 507ms RBS Response times (milliseconds): November 2024 Account Requests – AIS 190ms Account Requests – CoF 518ms Accounts 441ms Balances 378ms Beneficiaries 775ms Direct Debits 304ms Payments – AIS 332ms Payments – CoF 261ms Payments – PIS 493ms payments-VRP 590ms Products 288ms Standing Orders – AIS 358ms Standing Orders – PIS 399ms Statements 200ms Transactions 488ms Santander UK plc Response times (milliseconds): November 2024 Account Requests – AIS 480ms Account Requests – CoF 580ms Accounts 649ms Balances 664ms Beneficiaries 887ms Direct Debits 749ms Payments – CoF 633ms Payments – PIS 585ms payments-VRP 433ms Products 574ms Standing Orders – AIS 726ms Standing Orders – PIS 782ms Statements 668ms Transactions 831ms UBN Response times (milliseconds): November 2024 Account Requests – AIS 195ms Account Requests – CoF 879ms Accounts 458ms Balances 370ms Beneficiaries 817ms Direct Debits 325ms Payments – AIS 334ms Payments – CoF 289ms Payments – PIS 561ms payments-VRP 708ms Products 272ms Standing Orders – AIS 322ms Standing Orders – PIS 312ms Statements 208ms Transactions 453ms
November 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November. Average API Response Time 361 milliseconds
November 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): November 2024 Account Requests – AIS 135ms Accounts 83ms Balances 51ms Direct Debits 1,380ms Payments – CoF 263ms Payments – PIS 83ms payments-VRP 74ms Products 274ms Standing Orders – AIS 280ms Standing Orders – PIS 88ms Transactions 60ms AIB Group (UK) p.l.c. Response times (milliseconds): November 2024 Account Requests – AIS 121ms Accounts 68ms Balances 38ms Payments – CoF 247ms Payments – PIS 83ms Products 146ms Standing Orders – AIS 236ms Standing Orders – PIS 79ms Transactions 47ms Bank of Ireland UK Response times (milliseconds): November 2024 Account Requests – AIS 169ms Account Requests – CoF 1,547ms Accounts 336ms Balances 362ms Beneficiaries 2,361ms Payments – AIS 412ms Payments – CoF 539ms Payments – PIS 882ms payments-VRP 1,707ms Products 437ms Standing Orders – AIS 467ms Standing Orders – PIS 673ms Statements 690ms Transactions 391ms Bank of Scotland Response times (milliseconds): November 2024 Account Requests – AIS 264ms Account Requests – CoF 313ms Accounts 167ms Balances 189ms Beneficiaries 285ms Direct Debits 247ms Payments – AIS 226ms Payments – CoF 256ms Payments – PIS 541ms payments-VRP 452ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 591ms Statements 395ms Transactions 265ms Barclays Response times (milliseconds): November 2024 Account Requests – AIS 132ms Account Requests – CoF 197ms Accounts 255ms Balances 251ms Beneficiaries 281ms Direct Debits 242ms Payments – AIS 394ms Payments – CoF 345ms Payments – PIS 258ms payments-VRP 531ms Products 421ms Standing Orders – AIS 281ms Standing Orders – PIS 227ms Statements 119ms Transactions 283ms Cater Allen Response times (milliseconds): November 2024 Account Requests – AIS 102ms Accounts 57ms Balances 56ms Beneficiaries 52ms Direct Debits 51ms Payments – AIS 52ms Payments – PIS 71ms Products 51ms Standing Orders – AIS 52ms Standing Orders – PIS 31ms Statements 50ms Transactions 51ms Coutts Response times (milliseconds): November 2024 Account Requests – AIS 869ms Account Requests – CoF 620ms Accounts 309ms Balances 269ms Beneficiaries 3,713ms Direct Debits 450ms Payments – AIS 733ms Payments – CoF 342ms Payments – PIS 821ms Products 275ms Standing Orders – AIS 295ms Standing Orders – PIS 808ms Transactions 280ms Danske Bank Response times (milliseconds): November 2024 Account Requests – AIS 51ms Accounts 449ms Balances 229ms Beneficiaries 174ms Direct Debits 380ms Payments – AIS 374ms Payments – CoF 108ms Payments – PIS 89ms payments-VRP 306ms Products 153ms Standing Orders – AIS 420ms Standing Orders – PIS 94ms Transactions 531ms First Direct Response times (milliseconds): November 2024 Account Requests – AIS 135ms Account Requests – CoF 281ms Accounts 365ms Balances 438ms Beneficiaries 471ms Direct Debits 471ms Payments – AIS 729ms Payments – CoF 452ms Payments – PIS 284ms payments-VRP 329ms Products 865ms Standing Orders – AIS 676ms Standing Orders – PIS 295ms Statements 333ms Transactions 621ms Halifax Response times (milliseconds): November 2024 Account Requests – AIS 268ms Account Requests – CoF 296ms Accounts 167ms Balances 191ms Beneficiaries 281ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 256ms Payments – PIS 572ms payments-VRP 451ms Products 430ms Standing Orders – AIS 221ms Standing Orders – PIS 531ms Statements 392ms Transactions 280ms HSBC Business Response times (milliseconds): November 2024 Account Requests – AIS 172ms Account Requests – CoF 561ms Accounts 466ms Balances 488ms Beneficiaries 265ms Direct Debits 720ms Payments – AIS 448ms Payments – CoF 694ms Payments – PIS 515ms payments-VRP 397ms Products 796ms Standing Orders – AIS 535ms Standing Orders – PIS 374ms Statements 2,053ms Transactions 606ms HSBC Kinetic Response times (milliseconds): November 2024 Account Requests – AIS 133ms Account Requests – CoF 298ms Accounts 551ms Balances 553ms Beneficiaries 394ms Direct Debits 486ms Payments – AIS 434ms Payments – CoF 672ms Payments – PIS 270ms payments-VRP 360ms Products 774ms Standing Orders – AIS 544ms Standing Orders – PIS 185ms Statements 2,597ms Transactions 541ms HSBC Personal Response times (milliseconds): November 2024 Account Requests – AIS 138ms Account Requests – CoF 268ms Accounts 368ms Balances 439ms Beneficiaries 578ms Direct Debits 506ms Payments – AIS 761ms Payments – CoF 449ms Payments – PIS 419ms payments-VRP 323ms Products 848ms Standing Orders – AIS 747ms Standing Orders – PIS 247ms Statements 210ms Transactions 625ms Lloyds Response times (milliseconds): November 2024 Account Requests – AIS 267ms Account Requests – CoF 301ms Accounts 167ms Balances 188ms Beneficiaries 283ms Direct Debits 246ms Payments – AIS 224ms Payments – CoF 254ms Payments – PIS 606ms payments-VRP 449ms Products 428ms Standing Orders – AIS 221ms Standing Orders – PIS 522ms Statements 449ms Transactions 264ms MBNA Response times (milliseconds): November 2024 Account Requests – AIS 274ms Account Requests – CoF 349ms Accounts 229ms Balances 288ms Beneficiaries 281ms Direct Debits 180ms Payments – AIS 182ms Products 179ms Standing Orders – AIS 180ms Statements 341ms Transactions 354ms Mettle Response times (milliseconds): November 2024 Account Requests – AIS 82ms Accounts 74ms Balances 61ms Beneficiaries 39ms Direct Debits 110ms Payments – AIS 47ms Payments – PIS 111ms payments-VRP 90ms Products 83ms Standing Orders – AIS 7ms Standing Orders – PIS 2ms Statements 64ms Transactions 96ms Nationwide Building Society Response times (milliseconds): November 2024 Account Requests – AIS 151ms Account Requests – CoF 250ms Accounts 207ms Balances 187ms Beneficiaries 776ms Direct Debits 620ms Payments – AIS 296ms Payments – CoF 231ms Payments – PIS 360ms payments-VRP 281ms Products 206ms Standing Orders – AIS 215ms Standing Orders – PIS 402ms Statements 1,958ms Transactions 238ms NWB Response times (milliseconds): November 2024 Account Requests – AIS 182ms Account Requests – CoF 445ms Accounts 435ms Balances 364ms Beneficiaries 790ms Direct Debits 281ms Payments – AIS 275ms Payments – CoF 241ms Payments – PIS 410ms payments-VRP 507ms Products 289ms Standing Orders – AIS 356ms Standing Orders – PIS 393ms Statements 193ms Transactions 507ms RBS Response times (milliseconds): November 2024 Account Requests – AIS 190ms Account Requests – CoF 518ms Accounts 441ms Balances 378ms Beneficiaries 775ms Direct Debits 304ms Payments – AIS 332ms Payments – CoF 261ms Payments – PIS 493ms payments-VRP 590ms Products 288ms Standing Orders – AIS 358ms Standing Orders – PIS 399ms Statements 200ms Transactions 488ms Santander UK plc Response times (milliseconds): November 2024 Account Requests – AIS 480ms Account Requests – CoF 580ms Accounts 649ms Balances 664ms Beneficiaries 887ms Direct Debits 749ms Payments – CoF 633ms Payments – PIS 585ms payments-VRP 433ms Products 574ms Standing Orders – AIS 726ms Standing Orders – PIS 782ms Statements 668ms Transactions 831ms UBN Response times (milliseconds): November 2024 Account Requests – AIS 195ms Account Requests – CoF 879ms Accounts 458ms Balances 370ms Beneficiaries 817ms Direct Debits 325ms Payments – AIS 334ms Payments – CoF 289ms Payments – PIS 561ms payments-VRP 708ms Products 272ms Standing Orders – AIS 322ms Standing Orders – PIS 312ms Statements 208ms Transactions 453ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand November 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 1,748,591,911 % of overall total calls 99.58% AIS Total calls 1,436,635,925 % of overall total calls 81.82% PIS Total calls 94,392,909 % of overall total calls 5.38% November 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. November 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Successful API calls Total calls 1,748,591,911 % of overall total calls 99.58% AIS Total calls 1,436,635,925 % of overall total calls 81.82% PIS Total calls 94,392,909 % of overall total calls 5.38%
November 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
November 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in November.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand November 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 7,350,729 % of overall total calls 0.42% Business Total calls 5,379,162 % of overall total calls 0.31% Technical Total calls 1,971,567 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. November 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed API Calls Total calls 7,350,729 % of overall total calls 0.42% Business Total calls 5,379,162 % of overall total calls 0.31% Technical Total calls 1,971,567 % of overall total calls 0.11% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
November 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand November 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 2,153,426 % of overall total calls 0.123% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. November 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
November 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. Rejected API Calls Total calls 2,153,426 % of overall total calls 0.123% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
November 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in November. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.