API Performance Stats

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

Notes on the data:  Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs.

Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.

Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful API calls

This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Successful Payments

This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years.  Since November 2022 there have been 9 Providers and 20 brands providing data.

Average API call response times

This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs.

Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.

Open Banking User Connections

All User Connections

This chart shows the total and number of new user connections consuming Open Banking services each month

Notes on the data:

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User connections’ chart

Since November 2022 there have been 9 Providers and 20 brands providing data.

AIS User Connections

This chart shows the total and number of AIS user connections consuming Open Banking services each month

Notes on the data: 

All user connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new user connections.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period.  User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chart

PIS User Connections

This chart shows the total and number of PIS user connections consuming Open Banking services each month

Notes on the data: 

All users connections have consumed AIS and/or PIS services in the reporting period.  

Total user connections as reported includes the volume of new users.

Open Banking are unable to identify individuals consuming services through more than one brand.  Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.

New user connections have consumed AIS and/or PIS services for the first time during the reporting period. User connections consuming both services for the first time in different reporting periods, will be reported as a new user connections in each period in the ‘All User Connections’ chart

March key performance metrics

98.89%

Average API Availability

361ms

Average API Response Time

99.40%

Successful API Calls (%)

99.81%

Average API availability – weighted

2539.4m

Successful API Calls Actual

0.60%

Failed API Calls

March 2026

Average API availability – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Average API availability

98.89%

Core hours (06:00-00:00)

99.17%

Non core hours (00:00-06:00)

98.05%

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

Average API availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

Core hours by brand (06:00 – 0:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

Non core hours by brand (00:00 – 6:00) – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

AIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

PIS availability by brand – unweighted

This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking.

Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.

March 2026

API availability by category – unweighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.71%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

99.71%

Payments – PIS

99.29%

Payments – VRP

99.43%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.29%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.85%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.29%

Payments – VRP

99.29%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.29%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.53%

Account Requests – COF

99.53%

Accounts

99.53%

Balances

99.53%

Beneficiaries

99.53%

Payments – AIS

99.53%

Payments – CoF

99.53%

Payments – PIS

99.53%

Payments – VRP

99.53%

Products

99.53%

Standing Orders – AIS

99.53%

Standing Orders – PIS

99.53%

Statements

99.53%

Transactions

99.53%

Bank of Scotland Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.70%

Payments – VRP

99.98%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

Barclays Availability by Endpoint Category:

March 2026
Account Requests – AIS

98.85%

Account Requests – COF

98.85%

Accounts

98.85%

Balances

98.85%

Beneficiaries

98.85%

Direct Debits

98.85%

Payments – AIS

98.85%

Payments – CoF

98.85%

Payments – PIS

98.85%

Payments – VRP

98.85%

Products

98.85%

Standing Orders – AIS

98.85%

Standing Orders – PIS

98.85%

Statements

98.85%

Transactions

98.85%

Coutts Availability by Endpoint Category:

March 2026
Account Requests – AIS

96.24%

Account Requests – COF

100.00%

Accounts

96.24%

Balances

96.24%

Beneficiaries

96.24%

Direct Debits

100.00%

Payments – CoF

97.85%

Payments – PIS

96.24%

Payments – VRP

100.00%

Products

97.04%

Standing Orders – AIS

96.24%

Standing Orders – PIS

97.85%

Transactions

96.24%

Danske Bank Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.97%

Account Requests – COF

100.00%

Accounts

99.92%

Balances

99.92%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.97%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.92%

First Direct Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.96%

Account Requests – COF

100.00%

Accounts

99.96%

Balances

99.98%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.68%

Payments – VRP

99.98%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.97%

HSBC Business Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.87%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.69%

Payments – VRP

99.98%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

MBNA Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.92%

Products

100.00%

Standing Orders – AIS

99.98%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.91%

NWB Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.18%

Account Requests – COF

100.00%

Accounts

99.18%

Balances

99.18%

Beneficiaries

99.18%

Direct Debits

99.18%

Payments – AIS

99.82%

Payments – CoF

99.33%

Payments – PIS

99.33%

Payments – VRP

99.33%

Products

99.18%

Standing Orders – AIS

99.18%

Standing Orders – PIS

99.33%

Statements

99.83%

Transactions

99.18%

RBS Availability by Endpoint Category:

March 2026
Account Requests – AIS

98.36%

Account Requests – COF

100.00%

Accounts

98.36%

Balances

98.36%

Beneficiaries

98.36%

Direct Debits

98.36%

Payments – AIS

98.90%

Payments – CoF

86.80%

Payments – PIS

86.66%

Payments – VRP

86.66%

Products

98.36%

Standing Orders – AIS

98.36%

Standing Orders – PIS

86.66%

Statements

99.36%

Transactions

98.36%

Santander UK plc Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.16%

Account Requests – COF

100.00%

Accounts

99.16%

Balances

99.16%

Beneficiaries

99.16%

Direct Debits

99.16%

Payments – AIS

100.00%

Payments – CoF

99.26%

Payments – PIS

99.26%

Payments – VRP

99.26%

Products

99.16%

Standing Orders – AIS

99.16%

Standing Orders – PIS

99.26%

Statements

100.00%

Transactions

99.16%

March 2026

Average API availability – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

Average weighted API availability

99.81 %

Core hours (06:00-00:00)

99.92 %

Non core hours (00:00-06:00)

98.74 %
March 2026

Average API availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Core hours by brand (06:00 – 0:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Non core hours by brand (00:00 – 6:00) – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

AIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

PIS availability by brand – weighted

This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

API availability by category – weighted

Select an account provider

AIB (NI) Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.81%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

99.92%

Payments – PIS

99.82%

Payments – VRP

99.05%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.74%

Transactions

100.00%

AIB Group (UK) p.l.c. Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.96%

Accounts

100.00%

Balances

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.84%

Payments – VRP

98.92%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

99.74%

Transactions

100.00%

Bank of Ireland UK Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.94%

Account Requests – COF

97.86%

Accounts

99.93%

Balances

99.93%

Beneficiaries

95.83%

Payments – AIS

99.73%

Payments – CoF

100.00%

Payments – PIS

99.94%

Payments – VRP

99.75%

Products

99.88%

Standing Orders – AIS

98.91%

Standing Orders – PIS

99.94%

Statements

99.00%

Transactions

99.92%

Bank of Scotland Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.99%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Barclays Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.42%

Account Requests – COF

99.69%

Accounts

99.61%

Balances

99.69%

Beneficiaries

99.43%

Direct Debits

99.82%

Payments – AIS

98.51%

Payments – CoF

99.89%

Payments – PIS

99.85%

Payments – VRP

99.78%

Products

99.36%

Standing Orders – AIS

99.48%

Standing Orders – PIS

99.85%

Statements

99.64%

Transactions

99.71%

Coutts Availability by Endpoint Category:

March 2026
Account Requests – AIS

95.35%

Account Requests – COF

100.00%

Accounts

97.06%

Balances

97.91%

Beneficiaries

96.98%

Direct Debits

100.00%

Payments – CoF

99.05%

Payments – PIS

98.08%

Payments – VRP

100.00%

Products

97.84%

Standing Orders – AIS

96.86%

Standing Orders – PIS

98.07%

Transactions

98.00%

Danske Bank Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

99.93%

Balances

99.93%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Transactions

99.93%

First Direct Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Halifax Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.99%

Account Requests – COF

100.00%

Accounts

99.99%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.99%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Business Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Kinetic Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

99.88%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

HSBC Personal Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

99.99%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

Lloyds Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

99.99%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

MBNA Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – PIS

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Mettle Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Accounts

100.00%

Balances

99.99%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Statements

100.00%

Transactions

100.00%

Nationwide Building Society Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – AIS

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

99.99%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

99.99%

NWB Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.49%

Account Requests – COF

100.00%

Accounts

99.63%

Balances

99.65%

Beneficiaries

99.36%

Direct Debits

99.67%

Payments – AIS

99.79%

Payments – CoF

99.90%

Payments – PIS

99.85%

Payments – VRP

99.85%

Products

98.84%

Standing Orders – AIS

99.58%

Standing Orders – PIS

99.88%

Statements

99.79%

Transactions

99.67%

RBS Availability by Endpoint Category:

March 2026
Account Requests – AIS

98.79%

Account Requests – COF

100.00%

Accounts

98.97%

Balances

98.96%

Beneficiaries

98.78%

Direct Debits

98.93%

Payments – AIS

98.19%

Payments – CoF

88.78%

Payments – PIS

87.92%

Payments – VRP

87.97%

Products

97.99%

Standing Orders – AIS

98.96%

Standing Orders – PIS

87.43%

Statements

99.60%

Transactions

99.00%

Santander UK plc Availability by Endpoint Category:

March 2026
Account Requests – AIS

100.00%

Account Requests – COF

100.00%

Accounts

100.00%

Balances

100.00%

Beneficiaries

100.00%

Direct Debits

100.00%

Payments – CoF

100.00%

Payments – PIS

100.00%

Payments – VRP

100.00%

Products

100.00%

Standing Orders – AIS

100.00%

Standing Orders – PIS

100.00%

Statements

100.00%

Transactions

100.00%

UBN Availability by Endpoint Category:

March 2026
Account Requests – AIS

99.33%

Account Requests – COF

100.00%

Accounts

99.58%

Balances

99.63%

Beneficiaries

99.31%

Direct Debits

99.69%

Payments – AIS

100.00%

Payments – CoF

99.84%

Payments – PIS

99.71%

Payments – VRP

99.71%

Products

98.79%

Standing Orders – AIS

99.63%

Standing Orders – PIS

99.75%

Statements

100.00%

Transactions

99.64%

March 2026

Average API response times

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in March.

Average API Response Time

361 milliseconds
March 2026

Average API response times by brand

This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Response times by brand

Select an account provider

AIB (NI) Response times (milliseconds):

March 2026
Account Requests – AIS

186ms

Accounts

140ms

Balances

112ms

Beneficiaries

1,948ms

Direct Debits

1,850ms

Payments – AIS

87ms

Payments – CoF

204ms

Payments – PIS

170ms

Payments – VRP

145ms

Products

446ms

Standing Orders – AIS

305ms

Standing Orders – PIS

177ms

Transactions

124ms

AIB Group (UK) p.l.c. Response times (milliseconds):

March 2026
Account Requests – AIS

109ms

Accounts

51ms

Balances

37ms

Direct Debits

1,423ms

Payments – AIS

10ms

Payments – CoF

142ms

Payments – PIS

109ms

Payments – VRP

138ms

Products

926ms

Standing Orders – AIS

239ms

Standing Orders – PIS

92ms

Transactions

46ms

Bank of Ireland UK Response times (milliseconds):

March 2026
Account Requests – AIS

169ms

Account Requests – COF

471ms

Accounts

283ms

Balances

289ms

Beneficiaries

738ms

Payments – AIS

349ms

Payments – CoF

448ms

Payments – PIS

796ms

Payments – VRP

626ms

Products

337ms

Standing Orders – AIS

345ms

Standing Orders – PIS

536ms

Statements

743ms

Transactions

313ms

Bank of Scotland Response times (milliseconds):

March 2026
Account Requests – AIS

196ms

Account Requests – COF

252ms

Accounts

127ms

Balances

144ms

Beneficiaries

234ms

Direct Debits

212ms

Payments – AIS

261ms

Payments – CoF

212ms

Payments – PIS

376ms

Payments – VRP

329ms

Products

398ms

Standing Orders – AIS

191ms

Standing Orders – PIS

426ms

Statements

371ms

Transactions

234ms

Barclays Response times (milliseconds):

March 2026
Account Requests – AIS

247ms

Account Requests – COF

410ms

Accounts

394ms

Balances

581ms

Beneficiaries

268ms

Direct Debits

650ms

Payments – AIS

540ms

Payments – CoF

560ms

Payments – PIS

489ms

Payments – VRP

503ms

Products

1,427ms

Standing Orders – AIS

681ms

Standing Orders – PIS

443ms

Statements

71ms

Transactions

723ms

Coutts Response times (milliseconds):

March 2026
Account Requests – AIS

1,448ms

Account Requests – COF

2,300ms

Accounts

641ms

Balances

693ms

Beneficiaries

2,203ms

Direct Debits

2,074ms

Payments – CoF

813ms

Payments – PIS

1,103ms

Payments – VRP

1,448ms

Products

702ms

Standing Orders – AIS

689ms

Standing Orders – PIS

1,046ms

Transactions

786ms

Danske Bank Response times (milliseconds):

March 2026
Account Requests – AIS

79ms

Account Requests – COF

5,454ms

Accounts

711ms

Balances

223ms

Beneficiaries

263ms

Direct Debits

372ms

Payments – AIS

197ms

Payments – CoF

130ms

Payments – PIS

129ms

Payments – VRP

189ms

Products

163ms

Standing Orders – AIS

239ms

Standing Orders – PIS

98ms

Transactions

758ms

First Direct Response times (milliseconds):

March 2026
Account Requests – AIS

147ms

Account Requests – COF

314ms

Accounts

321ms

Balances

343ms

Beneficiaries

569ms

Direct Debits

532ms

Payments – AIS

791ms

Payments – CoF

442ms

Payments – PIS

273ms

Payments – VRP

346ms

Products

646ms

Standing Orders – AIS

477ms

Standing Orders – PIS

312ms

Statements

534ms

Transactions

516ms

Halifax Response times (milliseconds):

March 2026
Account Requests – AIS

204ms

Account Requests – COF

239ms

Accounts

127ms

Balances

145ms

Beneficiaries

229ms

Direct Debits

212ms

Payments – AIS

203ms

Payments – CoF

212ms

Payments – PIS

383ms

Payments – VRP

325ms

Products

400ms

Standing Orders – AIS

191ms

Standing Orders – PIS

484ms

Statements

357ms

Transactions

245ms

HSBC Business Response times (milliseconds):

March 2026
Account Requests – AIS

192ms

Account Requests – COF

304ms

Accounts

337ms

Balances

318ms

Beneficiaries

281ms

Direct Debits

593ms

Payments – AIS

140ms

Payments – CoF

524ms

Payments – PIS

535ms

Payments – VRP

496ms

Products

702ms

Standing Orders – AIS

148ms

Standing Orders – PIS

498ms

Statements

7,094ms

Transactions

429ms

HSBC Kinetic Response times (milliseconds):

March 2026
Account Requests – AIS

156ms

Account Requests – COF

289ms

Accounts

405ms

Balances

400ms

Beneficiaries

701ms

Direct Debits

1,131ms

Payments – AIS

1,122ms

Payments – CoF

597ms

Payments – PIS

496ms

Payments – VRP

454ms

Products

1,418ms

Standing Orders – AIS

1,165ms

Standing Orders – PIS

269ms

Statements

2,985ms

Transactions

451ms

HSBC Personal Response times (milliseconds):

March 2026
Account Requests – AIS

160ms

Account Requests – COF

290ms

Accounts

325ms

Balances

334ms

Beneficiaries

602ms

Direct Debits

527ms

Payments – AIS

858ms

Payments – CoF

429ms

Payments – PIS

270ms

Payments – VRP

339ms

Products

593ms

Standing Orders – AIS

542ms

Standing Orders – PIS

291ms

Statements

249ms

Transactions

517ms

Lloyds Response times (milliseconds):

March 2026
Account Requests – AIS

206ms

Account Requests – COF

234ms

Accounts

127ms

Balances

143ms

Beneficiaries

227ms

Direct Debits

211ms

Payments – AIS

237ms

Payments – CoF

210ms

Payments – PIS

370ms

Payments – VRP

324ms

Products

397ms

Standing Orders – AIS

190ms

Standing Orders – PIS

474ms

Statements

344ms

Transactions

229ms

MBNA Response times (milliseconds):

March 2026
Account Requests – AIS

209ms

Accounts

127ms

Balances

240ms

Beneficiaries

225ms

Direct Debits

151ms

Payments – PIS

221ms

Products

150ms

Standing Orders – AIS

150ms

Statements

331ms

Transactions

430ms

Mettle Response times (milliseconds):

March 2026
Account Requests – AIS

84ms

Accounts

106ms

Balances

81ms

Beneficiaries

65ms

Direct Debits

119ms

Payments – AIS

61ms

Payments – PIS

198ms

Payments – VRP

200ms

Products

90ms

Standing Orders – AIS

35ms

Statements

823ms

Transactions

88ms

Nationwide Building Society Response times (milliseconds):

March 2026
Account Requests – AIS

162ms

Account Requests – COF

263ms

Accounts

246ms

Balances

211ms

Beneficiaries

389ms

Direct Debits

636ms

Payments – AIS

170ms

Payments – CoF

257ms

Payments – PIS

376ms

Payments – VRP

309ms

Products

248ms

Standing Orders – AIS

257ms

Standing Orders – PIS

384ms

Statements

400ms

Transactions

234ms

NWB Response times (milliseconds):

March 2026
Account Requests – AIS

167ms

Account Requests – COF

387ms

Accounts

462ms

Balances

453ms

Beneficiaries

795ms

Direct Debits

241ms

Payments – AIS

254ms

Payments – CoF

261ms

Payments – PIS

374ms

Payments – VRP

332ms

Products

290ms

Standing Orders – AIS

297ms

Standing Orders – PIS

331ms

Statements

187ms

Transactions

562ms

RBS Response times (milliseconds):

March 2026
Account Requests – AIS

171ms

Account Requests – COF

422ms

Accounts

441ms

Balances

445ms

Beneficiaries

826ms

Direct Debits

257ms

Payments – AIS

312ms

Payments – CoF

278ms

Payments – PIS

411ms

Payments – VRP

360ms

Products

282ms

Standing Orders – AIS

292ms

Standing Orders – PIS

341ms

Statements

196ms

Transactions

488ms

Santander UK plc Response times (milliseconds):

March 2026
Account Requests – AIS

174ms

Account Requests – COF

306ms

Accounts

257ms

Balances

321ms

Beneficiaries

469ms

Direct Debits

372ms

Payments – CoF

262ms

Payments – PIS

228ms

Payments – VRP

199ms

Products

316ms

Standing Orders – AIS

378ms

Standing Orders – PIS

243ms

Statements

347ms

Transactions

399ms

UBN Response times (milliseconds):

March 2026
Account Requests – AIS

172ms

Account Requests – COF

528ms

Accounts

436ms

Balances

386ms

Beneficiaries

909ms

Direct Debits

274ms

Payments – AIS

290ms

Payments – CoF

293ms

Payments – PIS

409ms

Payments – VRP

381ms

Products

292ms

Standing Orders – AIS

311ms

Standing Orders – PIS

347ms

Statements

238ms

Transactions

458ms

March 2026

Successful API calls

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Successful API calls

Total calls 2,539,426,430 % of overall total calls 99.40%

AIS

Total calls 2,029,540,356 % of overall total calls 99.31 %

PIS

Total calls 154,065,681 % of overall total calls 99.53 %
March 2026

Successful API calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Successful AIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Successful PIS calls by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Successful payment initiation requests by brand

This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

March 2026

Failed API calls

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Failed API Calls

Total calls 15,308,660 % of overall total calls 0.60%

Business

Total calls 10,300,970 % of overall total calls 0.40%

Technical

Total calls 5,007,690 % of overall total calls 0.20%

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

March 2026

Failed API calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Failed Technical calls

Failed Business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

March 2026

Failed business calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Failed business calls as % of total calls

Volume of failed business calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

March 2026

Failed technical calls by brand

This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Failed technical calls as % of total calls

Volume of failed technical calls

Notes on the data: The data does not include abandoned authorisations.

Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.

March 2026

Rejected API calls

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

Rejected API Calls

Total calls 2,852,792 % of overall total calls 0.112%

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.

March 2026

Rejected API calls by brand

This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in March.

HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.