API Performance StatsSelect a month:June 2025May 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart June key performance metrics 99.47% Average API availability – unweighted 348ms Average API response time 99.46% Successful API calls (%) 99.74% Average API availability – weighted 1971.6m Successful API calls (actual) 0.54% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.47% Core hours (06:00-00:00) 99.58% Non core hours (00:00-06:00) 99.15% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 96.95% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 96.95% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 99.99% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.32% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.77% payments-VRP 99.28% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.18% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – AIS 100.0% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.86% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.74% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.57% June 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.93% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.04% payments-VRP 98.95% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 97.32% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 97.0% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 99.09% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.95% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.34% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.24% payments-VRP 99.49% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.92% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand June 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 348 milliseconds June 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2025 Account Requests – AIS 151ms Accounts 94ms Balances 66ms Beneficiaries 846ms Direct Debits 1,054ms Payments – AIS 29ms Payments – CoF 193ms Payments – PIS 90ms payments-VRP 94ms Products 487ms Standing Orders – AIS 222ms Standing Orders – PIS 90ms Statements 28ms Transactions 76ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2025 Account Requests – AIS 104ms Accounts 51ms Balances 36ms Payments – CoF 291ms Payments – PIS 57ms payments-VRP 106ms Products 300ms Standing Orders – PIS 63ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): June 2025 Account Requests – AIS 168ms Account Requests – CoF 782ms Accounts 326ms Balances 354ms Beneficiaries 5,516ms Payments – AIS 624ms Payments – CoF 492ms Payments – PIS 773ms payments-VRP 1,033ms Products 534ms Standing Orders – AIS 954ms Standing Orders – PIS 756ms Statements 944ms Transactions 386ms Bank of Scotland Response times (milliseconds): June 2025 Account Requests – AIS 270ms Account Requests – CoF 276ms Accounts 164ms Balances 183ms Beneficiaries 278ms Direct Debits 249ms Payments – AIS 231ms Payments – CoF 251ms Payments – PIS 519ms payments-VRP 387ms Products 457ms Standing Orders – AIS 228ms Standing Orders – PIS 505ms Statements 421ms Transactions 268ms Barclays Response times (milliseconds): June 2025 Account Requests – AIS 123ms Account Requests – CoF 170ms Accounts 205ms Balances 206ms Beneficiaries 259ms Direct Debits 207ms Payments – AIS 253ms Payments – CoF 263ms Payments – PIS 182ms payments-VRP 247ms Products 350ms Standing Orders – AIS 213ms Standing Orders – PIS 178ms Statements 98ms Transactions 260ms Coutts Response times (milliseconds): June 2025 Account Requests – AIS 862ms Account Requests – CoF 1,163ms Accounts 255ms Balances 260ms Beneficiaries 1,911ms Direct Debits 1,230ms Payments – AIS 199ms Payments – CoF 349ms Payments – PIS 901ms Products 249ms Standing Orders – AIS 229ms Standing Orders – PIS 602ms Transactions 281ms Danske Bank Response times (milliseconds): June 2025 Account Requests – AIS 45ms Accounts 459ms Balances 187ms Beneficiaries 181ms Direct Debits 312ms Payments – AIS 269ms Payments – CoF 85ms Payments – PIS 83ms Products 131ms Standing Orders – AIS 302ms Standing Orders – PIS 93ms Transactions 534ms First Direct Response times (milliseconds): June 2025 Account Requests – AIS 140ms Account Requests – CoF 255ms Accounts 288ms Balances 291ms Beneficiaries 363ms Direct Debits 313ms Payments – AIS 511ms Payments – CoF 325ms Payments – PIS 282ms payments-VRP 323ms Products 571ms Standing Orders – AIS 546ms Standing Orders – PIS 298ms Statements 70ms Transactions 455ms Halifax Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 267ms Accounts 165ms Balances 185ms Beneficiaries 277ms Direct Debits 248ms Payments – AIS 229ms Payments – CoF 250ms Payments – PIS 535ms payments-VRP 386ms Products 458ms Standing Orders – AIS 228ms Standing Orders – PIS 589ms Statements 416ms Transactions 278ms HSBC Business Response times (milliseconds): June 2025 Account Requests – AIS 173ms Account Requests – CoF 276ms Accounts 347ms Balances 333ms Beneficiaries 321ms Direct Debits 594ms Payments – AIS 277ms Payments – CoF 539ms Payments – PIS 599ms payments-VRP 388ms Products 590ms Standing Orders – AIS 227ms Standing Orders – PIS 303ms Statements 1,136ms Transactions 410ms HSBC Kinetic Response times (milliseconds): June 2025 Account Requests – AIS 143ms Account Requests – CoF 252ms Accounts 387ms Balances 390ms Beneficiaries 674ms Direct Debits 769ms Payments – AIS 932ms Payments – CoF 472ms Payments – PIS 329ms payments-VRP 396ms Products 901ms Standing Orders – AIS 876ms Standing Orders – PIS 200ms Statements 2,077ms Transactions 526ms HSBC Personal Response times (milliseconds): June 2025 Account Requests – AIS 152ms Account Requests – CoF 214ms Accounts 285ms Balances 281ms Beneficiaries 373ms Direct Debits 299ms Payments – AIS 542ms Payments – CoF 315ms Payments – PIS 283ms payments-VRP 318ms Products 561ms Standing Orders – AIS 566ms Standing Orders – PIS 253ms Statements 321ms Transactions 443ms Lloyds Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 264ms Accounts 165ms Balances 182ms Beneficiaries 274ms Direct Debits 248ms Payments – AIS 230ms Payments – CoF 249ms Payments – PIS 543ms payments-VRP 385ms Products 456ms Standing Orders – AIS 229ms Standing Orders – PIS 542ms Statements 428ms Transactions 264ms MBNA Response times (milliseconds): June 2025 Account Requests – AIS 274ms Accounts 237ms Balances 293ms Beneficiaries 269ms Direct Debits 181ms Payments – AIS 184ms Products 181ms Standing Orders – AIS 182ms Statements 351ms Transactions 524ms Mettle Response times (milliseconds): June 2025 Account Requests – AIS 73ms Accounts 94ms Balances 64ms Beneficiaries 47ms Direct Debits 113ms Payments – AIS 63ms Payments – PIS 108ms payments-VRP 64ms Products 94ms Standing Orders – AIS 6ms Statements 100ms Transactions 81ms Nationwide Building Society Response times (milliseconds): June 2025 Account Requests – AIS 136ms Account Requests – CoF 228ms Accounts 189ms Balances 178ms Beneficiaries 374ms Direct Debits 483ms Payments – AIS 240ms Payments – CoF 224ms Payments – PIS 308ms payments-VRP 263ms Products 183ms Standing Orders – AIS 176ms Standing Orders – PIS 325ms Statements 644ms Transactions 221ms NWB Response times (milliseconds): June 2025 Account Requests – AIS 151ms Account Requests – CoF 347ms Accounts 375ms Balances 348ms Beneficiaries 682ms Direct Debits 231ms Payments – AIS 254ms Payments – CoF 202ms Payments – PIS 343ms payments-VRP 411ms Products 273ms Standing Orders – AIS 279ms Standing Orders – PIS 297ms Statements 177ms Transactions 456ms RBS Response times (milliseconds): June 2025 Account Requests – AIS 165ms Account Requests – CoF 376ms Accounts 375ms Balances 355ms Beneficiaries 571ms Direct Debits 250ms Payments – AIS 274ms Payments – CoF 216ms Payments – PIS 374ms payments-VRP 467ms Products 275ms Standing Orders – AIS 336ms Standing Orders – PIS 340ms Statements 170ms Transactions 427ms Santander UK plc Response times (milliseconds): June 2025 Account Requests – AIS 411ms Account Requests – CoF 482ms Accounts 540ms Balances 590ms Beneficiaries 797ms Direct Debits 650ms Payments – CoF 547ms Payments – PIS 616ms payments-VRP 384ms Products 522ms Standing Orders – AIS 644ms Standing Orders – PIS 993ms Statements 582ms Transactions 672ms UBN Response times (milliseconds): June 2025 Account Requests – AIS 179ms Account Requests – CoF 494ms Accounts 469ms Balances 374ms Beneficiaries 794ms Direct Debits 268ms Payments – AIS 274ms Payments – CoF 304ms Payments – PIS 421ms payments-VRP 589ms Products 301ms Standing Orders – AIS 263ms Standing Orders – PIS 357ms Statements 176ms Transactions 435ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,971,558,351 % of overall total calls 99.46% AIS Total calls 1,591,801,055 % of overall total calls 80.30% PIS Total calls 117,856,160 % of overall total calls 5.95% June 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 10,738,690 % of overall total calls 0.54% Business Total calls 8,280,268 % of overall total calls 0.42% Technical Total calls 2,458,422 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,657,088 % of overall total calls 0.134% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:June 2025May 2025April 2025February 2025January 2025December 2024November 2024October 2024September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download- csv (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
June key performance metrics 99.47% Average API availability – unweighted 348ms Average API response time 99.46% Successful API calls (%) 99.74% Average API availability – weighted 1971.6m Successful API calls (actual) 0.54% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.47% Core hours (06:00-00:00) 99.58% Non core hours (00:00-06:00) 99.15% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 96.95% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 96.95% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 99.99% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.32% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.77% payments-VRP 99.28% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.18% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – AIS 100.0% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.86% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.74% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.57% June 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.93% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.04% payments-VRP 98.95% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 97.32% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 97.0% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 99.09% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.95% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.34% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.24% payments-VRP 99.49% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.92% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Average API response times Average API response times by brand Response times by brand June 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 348 milliseconds June 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2025 Account Requests – AIS 151ms Accounts 94ms Balances 66ms Beneficiaries 846ms Direct Debits 1,054ms Payments – AIS 29ms Payments – CoF 193ms Payments – PIS 90ms payments-VRP 94ms Products 487ms Standing Orders – AIS 222ms Standing Orders – PIS 90ms Statements 28ms Transactions 76ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2025 Account Requests – AIS 104ms Accounts 51ms Balances 36ms Payments – CoF 291ms Payments – PIS 57ms payments-VRP 106ms Products 300ms Standing Orders – PIS 63ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): June 2025 Account Requests – AIS 168ms Account Requests – CoF 782ms Accounts 326ms Balances 354ms Beneficiaries 5,516ms Payments – AIS 624ms Payments – CoF 492ms Payments – PIS 773ms payments-VRP 1,033ms Products 534ms Standing Orders – AIS 954ms Standing Orders – PIS 756ms Statements 944ms Transactions 386ms Bank of Scotland Response times (milliseconds): June 2025 Account Requests – AIS 270ms Account Requests – CoF 276ms Accounts 164ms Balances 183ms Beneficiaries 278ms Direct Debits 249ms Payments – AIS 231ms Payments – CoF 251ms Payments – PIS 519ms payments-VRP 387ms Products 457ms Standing Orders – AIS 228ms Standing Orders – PIS 505ms Statements 421ms Transactions 268ms Barclays Response times (milliseconds): June 2025 Account Requests – AIS 123ms Account Requests – CoF 170ms Accounts 205ms Balances 206ms Beneficiaries 259ms Direct Debits 207ms Payments – AIS 253ms Payments – CoF 263ms Payments – PIS 182ms payments-VRP 247ms Products 350ms Standing Orders – AIS 213ms Standing Orders – PIS 178ms Statements 98ms Transactions 260ms Coutts Response times (milliseconds): June 2025 Account Requests – AIS 862ms Account Requests – CoF 1,163ms Accounts 255ms Balances 260ms Beneficiaries 1,911ms Direct Debits 1,230ms Payments – AIS 199ms Payments – CoF 349ms Payments – PIS 901ms Products 249ms Standing Orders – AIS 229ms Standing Orders – PIS 602ms Transactions 281ms Danske Bank Response times (milliseconds): June 2025 Account Requests – AIS 45ms Accounts 459ms Balances 187ms Beneficiaries 181ms Direct Debits 312ms Payments – AIS 269ms Payments – CoF 85ms Payments – PIS 83ms Products 131ms Standing Orders – AIS 302ms Standing Orders – PIS 93ms Transactions 534ms First Direct Response times (milliseconds): June 2025 Account Requests – AIS 140ms Account Requests – CoF 255ms Accounts 288ms Balances 291ms Beneficiaries 363ms Direct Debits 313ms Payments – AIS 511ms Payments – CoF 325ms Payments – PIS 282ms payments-VRP 323ms Products 571ms Standing Orders – AIS 546ms Standing Orders – PIS 298ms Statements 70ms Transactions 455ms Halifax Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 267ms Accounts 165ms Balances 185ms Beneficiaries 277ms Direct Debits 248ms Payments – AIS 229ms Payments – CoF 250ms Payments – PIS 535ms payments-VRP 386ms Products 458ms Standing Orders – AIS 228ms Standing Orders – PIS 589ms Statements 416ms Transactions 278ms HSBC Business Response times (milliseconds): June 2025 Account Requests – AIS 173ms Account Requests – CoF 276ms Accounts 347ms Balances 333ms Beneficiaries 321ms Direct Debits 594ms Payments – AIS 277ms Payments – CoF 539ms Payments – PIS 599ms payments-VRP 388ms Products 590ms Standing Orders – AIS 227ms Standing Orders – PIS 303ms Statements 1,136ms Transactions 410ms HSBC Kinetic Response times (milliseconds): June 2025 Account Requests – AIS 143ms Account Requests – CoF 252ms Accounts 387ms Balances 390ms Beneficiaries 674ms Direct Debits 769ms Payments – AIS 932ms Payments – CoF 472ms Payments – PIS 329ms payments-VRP 396ms Products 901ms Standing Orders – AIS 876ms Standing Orders – PIS 200ms Statements 2,077ms Transactions 526ms HSBC Personal Response times (milliseconds): June 2025 Account Requests – AIS 152ms Account Requests – CoF 214ms Accounts 285ms Balances 281ms Beneficiaries 373ms Direct Debits 299ms Payments – AIS 542ms Payments – CoF 315ms Payments – PIS 283ms payments-VRP 318ms Products 561ms Standing Orders – AIS 566ms Standing Orders – PIS 253ms Statements 321ms Transactions 443ms Lloyds Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 264ms Accounts 165ms Balances 182ms Beneficiaries 274ms Direct Debits 248ms Payments – AIS 230ms Payments – CoF 249ms Payments – PIS 543ms payments-VRP 385ms Products 456ms Standing Orders – AIS 229ms Standing Orders – PIS 542ms Statements 428ms Transactions 264ms MBNA Response times (milliseconds): June 2025 Account Requests – AIS 274ms Accounts 237ms Balances 293ms Beneficiaries 269ms Direct Debits 181ms Payments – AIS 184ms Products 181ms Standing Orders – AIS 182ms Statements 351ms Transactions 524ms Mettle Response times (milliseconds): June 2025 Account Requests – AIS 73ms Accounts 94ms Balances 64ms Beneficiaries 47ms Direct Debits 113ms Payments – AIS 63ms Payments – PIS 108ms payments-VRP 64ms Products 94ms Standing Orders – AIS 6ms Statements 100ms Transactions 81ms Nationwide Building Society Response times (milliseconds): June 2025 Account Requests – AIS 136ms Account Requests – CoF 228ms Accounts 189ms Balances 178ms Beneficiaries 374ms Direct Debits 483ms Payments – AIS 240ms Payments – CoF 224ms Payments – PIS 308ms payments-VRP 263ms Products 183ms Standing Orders – AIS 176ms Standing Orders – PIS 325ms Statements 644ms Transactions 221ms NWB Response times (milliseconds): June 2025 Account Requests – AIS 151ms Account Requests – CoF 347ms Accounts 375ms Balances 348ms Beneficiaries 682ms Direct Debits 231ms Payments – AIS 254ms Payments – CoF 202ms Payments – PIS 343ms payments-VRP 411ms Products 273ms Standing Orders – AIS 279ms Standing Orders – PIS 297ms Statements 177ms Transactions 456ms RBS Response times (milliseconds): June 2025 Account Requests – AIS 165ms Account Requests – CoF 376ms Accounts 375ms Balances 355ms Beneficiaries 571ms Direct Debits 250ms Payments – AIS 274ms Payments – CoF 216ms Payments – PIS 374ms payments-VRP 467ms Products 275ms Standing Orders – AIS 336ms Standing Orders – PIS 340ms Statements 170ms Transactions 427ms Santander UK plc Response times (milliseconds): June 2025 Account Requests – AIS 411ms Account Requests – CoF 482ms Accounts 540ms Balances 590ms Beneficiaries 797ms Direct Debits 650ms Payments – CoF 547ms Payments – PIS 616ms payments-VRP 384ms Products 522ms Standing Orders – AIS 644ms Standing Orders – PIS 993ms Statements 582ms Transactions 672ms UBN Response times (milliseconds): June 2025 Account Requests – AIS 179ms Account Requests – CoF 494ms Accounts 469ms Balances 374ms Beneficiaries 794ms Direct Debits 268ms Payments – AIS 274ms Payments – CoF 304ms Payments – PIS 421ms payments-VRP 589ms Products 301ms Standing Orders – AIS 263ms Standing Orders – PIS 357ms Statements 176ms Transactions 435ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,971,558,351 % of overall total calls 99.46% AIS Total calls 1,591,801,055 % of overall total calls 80.30% PIS Total calls 117,856,160 % of overall total calls 5.95% June 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 10,738,690 % of overall total calls 0.54% Business Total calls 8,280,268 % of overall total calls 0.42% Technical Total calls 2,458,422 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand June 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,657,088 % of overall total calls 0.134% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June key performance metrics 99.47% Average API availability – unweighted 348ms Average API response time 99.46% Successful API calls (%) 99.74% Average API availability – weighted 1971.6m Successful API calls (actual) 0.54% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted June 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.47% Core hours (06:00-00:00) 99.58% Non core hours (00:00-06:00) 99.15% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. June 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 96.95% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 96.95% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 99.99% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.32% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.77% payments-VRP 99.28% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.18% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – AIS 100.0% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.86% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
June 2025 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API availability 99.47% Core hours (06:00-00:00) 99.58% Non core hours (00:00-06:00) 99.15% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
June 2025 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 98.89% payments-VRP 98.89% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 96.95% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 96.95% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 98.89% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.89% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.97% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.96% payments-VRP 99.99% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.32% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 97.77% payments-VRP 99.28% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.18% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – AIS 100.0% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.86% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted June 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.74% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.57% June 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.93% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.04% payments-VRP 98.95% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 97.32% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 97.0% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 99.09% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.95% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.34% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.24% payments-VRP 99.49% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.92% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
June 2025 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June. Average weighted API availability 99.74% Core hours (06:00-00:00) 99.81% Non core hours (00:00-06:00) 99.57%
June 2025 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.93% payments-VRP 98.89% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 98.89% Statements 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 99.04% payments-VRP 98.95% Products 100.0% Standing Orders – PIS 98.89% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: June 2025 Account Requests – AIS 96.95% Account Requests – CoF 97.33% Accounts 96.95% Balances 96.95% Beneficiaries 97.33% Payments – AIS 96.95% Payments – CoF 97.59% Payments – PIS 96.95% payments-VRP 97.32% Products 96.95% Standing Orders – AIS 97.59% Standing Orders – PIS 96.95% Statements 97.0% Transactions 96.95% Bank of Scotland Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.97% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.99% Barclays Availability by Endpoint Category: June 2025 Account Requests – AIS 99.77% Account Requests – CoF 99.77% Accounts 99.77% Balances 99.77% Beneficiaries 99.77% Direct Debits 99.77% Payments – AIS 99.77% Payments – CoF 99.77% Payments – PIS 99.77% payments-VRP 99.77% Products 99.77% Standing Orders – AIS 99.77% Standing Orders – PIS 99.77% Statements 99.77% Transactions 99.77% Coutts Availability by Endpoint Category: June 2025 Account Requests – AIS 98.89% Account Requests – CoF 100.0% Accounts 98.89% Balances 98.89% Beneficiaries 98.89% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 99.72% Payments – PIS 99.09% Products 98.89% Standing Orders – AIS 98.89% Standing Orders – PIS 98.95% Transactions 98.89% Danske Bank Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 99.79% Balances 99.79% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.79% First Direct Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.92% Halifax Availability by Endpoint Category: June 2025 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.96% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.99% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% HSBC Business Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: June 2025 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.99% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Lloyds Availability by Endpoint Category: June 2025 Account Requests – AIS 99.96% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.94% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.98% payments-VRP 100.0% Products 99.99% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.98% MBNA Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.75% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Mettle Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 99.34% Accounts 99.99% Balances 99.99% Beneficiaries 99.34% Direct Debits 99.41% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.24% payments-VRP 99.49% Products 99.37% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 99.97% Transactions 99.31% NWB Availability by Endpoint Category: June 2025 Account Requests – AIS 99.93% Account Requests – CoF 99.18% Accounts 99.93% Balances 99.93% Beneficiaries 99.93% Direct Debits 99.93% Payments – AIS 99.93% Payments – CoF 99.18% Payments – PIS 99.18% payments-VRP 99.18% Products 99.93% Standing Orders – AIS 99.93% Standing Orders – PIS 99.18% Statements 99.93% Transactions 99.93% RBS Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Santander UK plc Availability by Endpoint Category: June 2025 Account Requests – AIS 99.86% Account Requests – CoF 99.86% Accounts 99.86% Balances 99.86% Beneficiaries 99.86% Direct Debits 99.86% Payments – CoF 99.86% Payments – PIS 99.86% payments-VRP 99.86% Products 99.86% Standing Orders – AIS 99.86% Standing Orders – PIS 99.92% Statements 99.86% Transactions 99.86% UBN Availability by Endpoint Category: June 2025 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0%
Average API response times Average API response times by brand Response times by brand June 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 348 milliseconds June 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2025 Account Requests – AIS 151ms Accounts 94ms Balances 66ms Beneficiaries 846ms Direct Debits 1,054ms Payments – AIS 29ms Payments – CoF 193ms Payments – PIS 90ms payments-VRP 94ms Products 487ms Standing Orders – AIS 222ms Standing Orders – PIS 90ms Statements 28ms Transactions 76ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2025 Account Requests – AIS 104ms Accounts 51ms Balances 36ms Payments – CoF 291ms Payments – PIS 57ms payments-VRP 106ms Products 300ms Standing Orders – PIS 63ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): June 2025 Account Requests – AIS 168ms Account Requests – CoF 782ms Accounts 326ms Balances 354ms Beneficiaries 5,516ms Payments – AIS 624ms Payments – CoF 492ms Payments – PIS 773ms payments-VRP 1,033ms Products 534ms Standing Orders – AIS 954ms Standing Orders – PIS 756ms Statements 944ms Transactions 386ms Bank of Scotland Response times (milliseconds): June 2025 Account Requests – AIS 270ms Account Requests – CoF 276ms Accounts 164ms Balances 183ms Beneficiaries 278ms Direct Debits 249ms Payments – AIS 231ms Payments – CoF 251ms Payments – PIS 519ms payments-VRP 387ms Products 457ms Standing Orders – AIS 228ms Standing Orders – PIS 505ms Statements 421ms Transactions 268ms Barclays Response times (milliseconds): June 2025 Account Requests – AIS 123ms Account Requests – CoF 170ms Accounts 205ms Balances 206ms Beneficiaries 259ms Direct Debits 207ms Payments – AIS 253ms Payments – CoF 263ms Payments – PIS 182ms payments-VRP 247ms Products 350ms Standing Orders – AIS 213ms Standing Orders – PIS 178ms Statements 98ms Transactions 260ms Coutts Response times (milliseconds): June 2025 Account Requests – AIS 862ms Account Requests – CoF 1,163ms Accounts 255ms Balances 260ms Beneficiaries 1,911ms Direct Debits 1,230ms Payments – AIS 199ms Payments – CoF 349ms Payments – PIS 901ms Products 249ms Standing Orders – AIS 229ms Standing Orders – PIS 602ms Transactions 281ms Danske Bank Response times (milliseconds): June 2025 Account Requests – AIS 45ms Accounts 459ms Balances 187ms Beneficiaries 181ms Direct Debits 312ms Payments – AIS 269ms Payments – CoF 85ms Payments – PIS 83ms Products 131ms Standing Orders – AIS 302ms Standing Orders – PIS 93ms Transactions 534ms First Direct Response times (milliseconds): June 2025 Account Requests – AIS 140ms Account Requests – CoF 255ms Accounts 288ms Balances 291ms Beneficiaries 363ms Direct Debits 313ms Payments – AIS 511ms Payments – CoF 325ms Payments – PIS 282ms payments-VRP 323ms Products 571ms Standing Orders – AIS 546ms Standing Orders – PIS 298ms Statements 70ms Transactions 455ms Halifax Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 267ms Accounts 165ms Balances 185ms Beneficiaries 277ms Direct Debits 248ms Payments – AIS 229ms Payments – CoF 250ms Payments – PIS 535ms payments-VRP 386ms Products 458ms Standing Orders – AIS 228ms Standing Orders – PIS 589ms Statements 416ms Transactions 278ms HSBC Business Response times (milliseconds): June 2025 Account Requests – AIS 173ms Account Requests – CoF 276ms Accounts 347ms Balances 333ms Beneficiaries 321ms Direct Debits 594ms Payments – AIS 277ms Payments – CoF 539ms Payments – PIS 599ms payments-VRP 388ms Products 590ms Standing Orders – AIS 227ms Standing Orders – PIS 303ms Statements 1,136ms Transactions 410ms HSBC Kinetic Response times (milliseconds): June 2025 Account Requests – AIS 143ms Account Requests – CoF 252ms Accounts 387ms Balances 390ms Beneficiaries 674ms Direct Debits 769ms Payments – AIS 932ms Payments – CoF 472ms Payments – PIS 329ms payments-VRP 396ms Products 901ms Standing Orders – AIS 876ms Standing Orders – PIS 200ms Statements 2,077ms Transactions 526ms HSBC Personal Response times (milliseconds): June 2025 Account Requests – AIS 152ms Account Requests – CoF 214ms Accounts 285ms Balances 281ms Beneficiaries 373ms Direct Debits 299ms Payments – AIS 542ms Payments – CoF 315ms Payments – PIS 283ms payments-VRP 318ms Products 561ms Standing Orders – AIS 566ms Standing Orders – PIS 253ms Statements 321ms Transactions 443ms Lloyds Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 264ms Accounts 165ms Balances 182ms Beneficiaries 274ms Direct Debits 248ms Payments – AIS 230ms Payments – CoF 249ms Payments – PIS 543ms payments-VRP 385ms Products 456ms Standing Orders – AIS 229ms Standing Orders – PIS 542ms Statements 428ms Transactions 264ms MBNA Response times (milliseconds): June 2025 Account Requests – AIS 274ms Accounts 237ms Balances 293ms Beneficiaries 269ms Direct Debits 181ms Payments – AIS 184ms Products 181ms Standing Orders – AIS 182ms Statements 351ms Transactions 524ms Mettle Response times (milliseconds): June 2025 Account Requests – AIS 73ms Accounts 94ms Balances 64ms Beneficiaries 47ms Direct Debits 113ms Payments – AIS 63ms Payments – PIS 108ms payments-VRP 64ms Products 94ms Standing Orders – AIS 6ms Statements 100ms Transactions 81ms Nationwide Building Society Response times (milliseconds): June 2025 Account Requests – AIS 136ms Account Requests – CoF 228ms Accounts 189ms Balances 178ms Beneficiaries 374ms Direct Debits 483ms Payments – AIS 240ms Payments – CoF 224ms Payments – PIS 308ms payments-VRP 263ms Products 183ms Standing Orders – AIS 176ms Standing Orders – PIS 325ms Statements 644ms Transactions 221ms NWB Response times (milliseconds): June 2025 Account Requests – AIS 151ms Account Requests – CoF 347ms Accounts 375ms Balances 348ms Beneficiaries 682ms Direct Debits 231ms Payments – AIS 254ms Payments – CoF 202ms Payments – PIS 343ms payments-VRP 411ms Products 273ms Standing Orders – AIS 279ms Standing Orders – PIS 297ms Statements 177ms Transactions 456ms RBS Response times (milliseconds): June 2025 Account Requests – AIS 165ms Account Requests – CoF 376ms Accounts 375ms Balances 355ms Beneficiaries 571ms Direct Debits 250ms Payments – AIS 274ms Payments – CoF 216ms Payments – PIS 374ms payments-VRP 467ms Products 275ms Standing Orders – AIS 336ms Standing Orders – PIS 340ms Statements 170ms Transactions 427ms Santander UK plc Response times (milliseconds): June 2025 Account Requests – AIS 411ms Account Requests – CoF 482ms Accounts 540ms Balances 590ms Beneficiaries 797ms Direct Debits 650ms Payments – CoF 547ms Payments – PIS 616ms payments-VRP 384ms Products 522ms Standing Orders – AIS 644ms Standing Orders – PIS 993ms Statements 582ms Transactions 672ms UBN Response times (milliseconds): June 2025 Account Requests – AIS 179ms Account Requests – CoF 494ms Accounts 469ms Balances 374ms Beneficiaries 794ms Direct Debits 268ms Payments – AIS 274ms Payments – CoF 304ms Payments – PIS 421ms payments-VRP 589ms Products 301ms Standing Orders – AIS 263ms Standing Orders – PIS 357ms Statements 176ms Transactions 435ms
June 2025 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June. Average API Response Time 348 milliseconds
June 2025 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Coutts Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): June 2025 Account Requests – AIS 151ms Accounts 94ms Balances 66ms Beneficiaries 846ms Direct Debits 1,054ms Payments – AIS 29ms Payments – CoF 193ms Payments – PIS 90ms payments-VRP 94ms Products 487ms Standing Orders – AIS 222ms Standing Orders – PIS 90ms Statements 28ms Transactions 76ms AIB Group (UK) p.l.c. Response times (milliseconds): June 2025 Account Requests – AIS 104ms Accounts 51ms Balances 36ms Payments – CoF 291ms Payments – PIS 57ms payments-VRP 106ms Products 300ms Standing Orders – PIS 63ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): June 2025 Account Requests – AIS 168ms Account Requests – CoF 782ms Accounts 326ms Balances 354ms Beneficiaries 5,516ms Payments – AIS 624ms Payments – CoF 492ms Payments – PIS 773ms payments-VRP 1,033ms Products 534ms Standing Orders – AIS 954ms Standing Orders – PIS 756ms Statements 944ms Transactions 386ms Bank of Scotland Response times (milliseconds): June 2025 Account Requests – AIS 270ms Account Requests – CoF 276ms Accounts 164ms Balances 183ms Beneficiaries 278ms Direct Debits 249ms Payments – AIS 231ms Payments – CoF 251ms Payments – PIS 519ms payments-VRP 387ms Products 457ms Standing Orders – AIS 228ms Standing Orders – PIS 505ms Statements 421ms Transactions 268ms Barclays Response times (milliseconds): June 2025 Account Requests – AIS 123ms Account Requests – CoF 170ms Accounts 205ms Balances 206ms Beneficiaries 259ms Direct Debits 207ms Payments – AIS 253ms Payments – CoF 263ms Payments – PIS 182ms payments-VRP 247ms Products 350ms Standing Orders – AIS 213ms Standing Orders – PIS 178ms Statements 98ms Transactions 260ms Coutts Response times (milliseconds): June 2025 Account Requests – AIS 862ms Account Requests – CoF 1,163ms Accounts 255ms Balances 260ms Beneficiaries 1,911ms Direct Debits 1,230ms Payments – AIS 199ms Payments – CoF 349ms Payments – PIS 901ms Products 249ms Standing Orders – AIS 229ms Standing Orders – PIS 602ms Transactions 281ms Danske Bank Response times (milliseconds): June 2025 Account Requests – AIS 45ms Accounts 459ms Balances 187ms Beneficiaries 181ms Direct Debits 312ms Payments – AIS 269ms Payments – CoF 85ms Payments – PIS 83ms Products 131ms Standing Orders – AIS 302ms Standing Orders – PIS 93ms Transactions 534ms First Direct Response times (milliseconds): June 2025 Account Requests – AIS 140ms Account Requests – CoF 255ms Accounts 288ms Balances 291ms Beneficiaries 363ms Direct Debits 313ms Payments – AIS 511ms Payments – CoF 325ms Payments – PIS 282ms payments-VRP 323ms Products 571ms Standing Orders – AIS 546ms Standing Orders – PIS 298ms Statements 70ms Transactions 455ms Halifax Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 267ms Accounts 165ms Balances 185ms Beneficiaries 277ms Direct Debits 248ms Payments – AIS 229ms Payments – CoF 250ms Payments – PIS 535ms payments-VRP 386ms Products 458ms Standing Orders – AIS 228ms Standing Orders – PIS 589ms Statements 416ms Transactions 278ms HSBC Business Response times (milliseconds): June 2025 Account Requests – AIS 173ms Account Requests – CoF 276ms Accounts 347ms Balances 333ms Beneficiaries 321ms Direct Debits 594ms Payments – AIS 277ms Payments – CoF 539ms Payments – PIS 599ms payments-VRP 388ms Products 590ms Standing Orders – AIS 227ms Standing Orders – PIS 303ms Statements 1,136ms Transactions 410ms HSBC Kinetic Response times (milliseconds): June 2025 Account Requests – AIS 143ms Account Requests – CoF 252ms Accounts 387ms Balances 390ms Beneficiaries 674ms Direct Debits 769ms Payments – AIS 932ms Payments – CoF 472ms Payments – PIS 329ms payments-VRP 396ms Products 901ms Standing Orders – AIS 876ms Standing Orders – PIS 200ms Statements 2,077ms Transactions 526ms HSBC Personal Response times (milliseconds): June 2025 Account Requests – AIS 152ms Account Requests – CoF 214ms Accounts 285ms Balances 281ms Beneficiaries 373ms Direct Debits 299ms Payments – AIS 542ms Payments – CoF 315ms Payments – PIS 283ms payments-VRP 318ms Products 561ms Standing Orders – AIS 566ms Standing Orders – PIS 253ms Statements 321ms Transactions 443ms Lloyds Response times (milliseconds): June 2025 Account Requests – AIS 272ms Account Requests – CoF 264ms Accounts 165ms Balances 182ms Beneficiaries 274ms Direct Debits 248ms Payments – AIS 230ms Payments – CoF 249ms Payments – PIS 543ms payments-VRP 385ms Products 456ms Standing Orders – AIS 229ms Standing Orders – PIS 542ms Statements 428ms Transactions 264ms MBNA Response times (milliseconds): June 2025 Account Requests – AIS 274ms Accounts 237ms Balances 293ms Beneficiaries 269ms Direct Debits 181ms Payments – AIS 184ms Products 181ms Standing Orders – AIS 182ms Statements 351ms Transactions 524ms Mettle Response times (milliseconds): June 2025 Account Requests – AIS 73ms Accounts 94ms Balances 64ms Beneficiaries 47ms Direct Debits 113ms Payments – AIS 63ms Payments – PIS 108ms payments-VRP 64ms Products 94ms Standing Orders – AIS 6ms Statements 100ms Transactions 81ms Nationwide Building Society Response times (milliseconds): June 2025 Account Requests – AIS 136ms Account Requests – CoF 228ms Accounts 189ms Balances 178ms Beneficiaries 374ms Direct Debits 483ms Payments – AIS 240ms Payments – CoF 224ms Payments – PIS 308ms payments-VRP 263ms Products 183ms Standing Orders – AIS 176ms Standing Orders – PIS 325ms Statements 644ms Transactions 221ms NWB Response times (milliseconds): June 2025 Account Requests – AIS 151ms Account Requests – CoF 347ms Accounts 375ms Balances 348ms Beneficiaries 682ms Direct Debits 231ms Payments – AIS 254ms Payments – CoF 202ms Payments – PIS 343ms payments-VRP 411ms Products 273ms Standing Orders – AIS 279ms Standing Orders – PIS 297ms Statements 177ms Transactions 456ms RBS Response times (milliseconds): June 2025 Account Requests – AIS 165ms Account Requests – CoF 376ms Accounts 375ms Balances 355ms Beneficiaries 571ms Direct Debits 250ms Payments – AIS 274ms Payments – CoF 216ms Payments – PIS 374ms payments-VRP 467ms Products 275ms Standing Orders – AIS 336ms Standing Orders – PIS 340ms Statements 170ms Transactions 427ms Santander UK plc Response times (milliseconds): June 2025 Account Requests – AIS 411ms Account Requests – CoF 482ms Accounts 540ms Balances 590ms Beneficiaries 797ms Direct Debits 650ms Payments – CoF 547ms Payments – PIS 616ms payments-VRP 384ms Products 522ms Standing Orders – AIS 644ms Standing Orders – PIS 993ms Statements 582ms Transactions 672ms UBN Response times (milliseconds): June 2025 Account Requests – AIS 179ms Account Requests – CoF 494ms Accounts 469ms Balances 374ms Beneficiaries 794ms Direct Debits 268ms Payments – AIS 274ms Payments – CoF 304ms Payments – PIS 421ms payments-VRP 589ms Products 301ms Standing Orders – AIS 263ms Standing Orders – PIS 357ms Statements 176ms Transactions 435ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand June 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,971,558,351 % of overall total calls 99.46% AIS Total calls 1,591,801,055 % of overall total calls 80.30% PIS Total calls 117,856,160 % of overall total calls 5.95% June 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. June 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Successful API calls Total calls 1,971,558,351 % of overall total calls 99.46% AIS Total calls 1,591,801,055 % of overall total calls 80.30% PIS Total calls 117,856,160 % of overall total calls 5.95%
June 2025 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
June 2025 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in June.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand June 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 10,738,690 % of overall total calls 0.54% Business Total calls 8,280,268 % of overall total calls 0.42% Technical Total calls 2,458,422 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. June 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2025 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed API Calls Total calls 10,738,690 % of overall total calls 0.54% Business Total calls 8,280,268 % of overall total calls 0.42% Technical Total calls 2,458,422 % of overall total calls 0.12% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2025 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2025 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
June 2025 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand June 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,657,088 % of overall total calls 0.134% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. June 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June 2025 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. Rejected API Calls Total calls 2,657,088 % of overall total calls 0.134% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
June 2025 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in June. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.