API Performance StatsSelect a month:September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download (CSV)Historic Data Download (PDF) Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data. Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart September key performance metrics 99.44% Average API availability – unweighted 350ms Average API response time 99.38% Successful API calls (%) 99.64% Average API availability – weighted 1603.2m Successful API calls (actual) 0.62% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API availability 99.44% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Direct Debits 100.0% Payments – CoF 99.44% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – AIS 99.44% Standing Orders – PIS 98.66% Transactions 99.44% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Payments – CoF 100.0% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – PIS 98.66% Transactions 99.44% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 97.99% Account Requests – CoF 98.48% Accounts 97.99% Balances 97.99% Beneficiaries 100.0% Payments – AIS 97.99% Payments – CoF 98.62% Payments – PIS 97.99% payments-VRP 98.48% Products 97.99% Standing Orders – AIS 97.99% Standing Orders – PIS 97.99% Statements 97.99% Transactions 97.99% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.33% Balances 99.31% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.33% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.33% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.91% Payments – AIS 99.91% Payments – PIS 99.91% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.91% Statements 99.91% Transactions 99.91% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.9% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Transactions 99.84% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.32% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.32% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.29% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.67% payments-VRP 99.67% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 99.31% Account Requests – CoF 99.34% Accounts 99.31% Balances 99.32% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.33% Payments – PIS 99.33% payments-VRP 99.34% Products 99.32% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.32% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 99.34% Account Requests – CoF 100.0% Accounts 99.34% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 100.0% Statements 99.34% Transactions 99.3% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 98.64% Accounts 100.0% Balances 100.0% Beneficiaries 98.67% Direct Debits 99.27% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.55% payments-VRP 98.56% Products 99.12% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.61% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.95% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.92% Account Requests – CoF 99.93% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.93% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.59% Account Requests – CoF 99.92% Accounts 99.59% Balances 99.59% Beneficiaries 99.59% Direct Debits 99.59% Payments – AIS 99.59% Payments – CoF 99.6% Payments – PIS 99.6% payments-VRP 99.6% Products 99.59% Standing Orders – AIS 99.59% Standing Orders – PIS 99.6% Statements 99.65% Transactions 99.59% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average weighted API availability 99.64% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.95% September 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Beneficiaries 99.44% Direct Debits 99.44% Payments – AIS 99.44% Payments – PIS 99.44% Products 99.44% Standing Orders – AIS 99.44% Standing Orders – PIS 99.44% Statements 99.44% Transactions 99.44% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.91% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.59% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.59% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.96% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.96% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.95% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.99% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.99% Transactions 99.98% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.92% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.92% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.93% Statements 99.99% Transactions 99.96% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 99.85% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 99.85% Direct Debits 99.85% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.85% Standing Orders – AIS 99.85% Standing Orders – PIS 100.0% Statements 99.85% Transactions 99.85% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.98% Payments – CoF 99.87% Payments – PIS 99.87% payments-VRP 99.88% Products 99.86% Standing Orders – AIS 99.95% Standing Orders – PIS 99.88% Statements 99.99% Transactions 99.95% Average API response times Average API response times by brand Response times by brand September 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API Response Time 350 milliseconds September 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2024 Account Requests – AIS 143ms Accounts 94ms Balances 63ms Direct Debits 1,121ms Payments – CoF 126ms Payments – PIS 92ms Products 86ms Standing Orders – AIS 294ms Standing Orders – PIS 301ms Transactions 72ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2024 Account Requests – AIS 117ms Accounts 64ms Balances 36ms Payments – CoF 100ms Payments – PIS 72ms Products 71ms Standing Orders – PIS 318ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): September 2024 Account Requests – AIS 184ms Account Requests – CoF 2,319ms Accounts 352ms Balances 374ms Payments – AIS 548ms Payments – CoF 784ms Payments – PIS 858ms payments-VRP 2,738ms Products 590ms Standing Orders – AIS 585ms Standing Orders – PIS 627ms Statements 760ms Transactions 393ms Bank of Scotland Response times (milliseconds): September 2024 Account Requests – AIS 240ms Account Requests – CoF 291ms Accounts 154ms Balances 172ms Beneficiaries 268ms Direct Debits 233ms Payments – AIS 214ms Payments – CoF 240ms Payments – PIS 521ms payments-VRP 498ms Products 423ms Standing Orders – AIS 212ms Standing Orders – PIS 448ms Statements 367ms Transactions 247ms Barclays Response times (milliseconds): September 2024 Account Requests – AIS 129ms Account Requests – CoF 193ms Accounts 177ms Balances 248ms Beneficiaries 193ms Direct Debits 337ms Payments – AIS 466ms Payments – CoF 366ms Payments – PIS 268ms payments-VRP 514ms Products 414ms Standing Orders – AIS 292ms Standing Orders – PIS 230ms Statements 55ms Transactions 269ms Cater Allen Response times (milliseconds): September 2024 Account Requests – AIS 44ms Accounts 53ms Balances 50ms Beneficiaries 45ms Direct Debits 46ms Payments – AIS 45ms Payments – PIS 43ms Products 45ms Standing Orders – AIS 45ms Standing Orders – PIS 38ms Statements 41ms Transactions 45ms Danske Bank Response times (milliseconds): September 2024 Account Requests – AIS 51ms Account Requests – CoF 556ms Accounts 446ms Balances 214ms Beneficiaries 170ms Direct Debits 364ms Payments – AIS 354ms Payments – CoF 99ms Payments – PIS 79ms payments-VRP 120ms Products 146ms Standing Orders – AIS 416ms Standing Orders – PIS 93ms Transactions 515ms First Direct Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 280ms Accounts 312ms Balances 380ms Beneficiaries 563ms Direct Debits 550ms Payments – AIS 741ms Payments – CoF 482ms Payments – PIS 281ms payments-VRP 326ms Products 858ms Standing Orders – AIS 721ms Standing Orders – PIS 261ms Statements 173ms Transactions 545ms Halifax Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 289ms Accounts 154ms Balances 173ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 240ms Payments – PIS 559ms payments-VRP 495ms Products 428ms Standing Orders – AIS 211ms Standing Orders – PIS 468ms Statements 362ms Transactions 257ms HSBC Business Response times (milliseconds): September 2024 Account Requests – AIS 176ms Account Requests – CoF 600ms Accounts 519ms Balances 506ms Beneficiaries 374ms Direct Debits 789ms Payments – AIS 368ms Payments – CoF 815ms Payments – PIS 575ms payments-VRP 424ms Products 849ms Standing Orders – AIS 551ms Standing Orders – PIS 316ms Statements 1,783ms Transactions 629ms HSBC Kinetic Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 290ms Accounts 538ms Balances 538ms Beneficiaries 452ms Direct Debits 480ms Payments – AIS 483ms Payments – CoF 634ms Payments – PIS 263ms payments-VRP 368ms Products 723ms Standing Orders – AIS 333ms Standing Orders – PIS 196ms Statements 1,188ms Transactions 572ms HSBC Personal Response times (milliseconds): September 2024 Account Requests – AIS 145ms Account Requests – CoF 264ms Accounts 324ms Balances 386ms Beneficiaries 518ms Direct Debits 530ms Payments – AIS 753ms Payments – CoF 422ms Payments – PIS 286ms payments-VRP 307ms Products 811ms Standing Orders – AIS 749ms Standing Orders – PIS 243ms Statements 160ms Transactions 551ms Lloyds Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 288ms Accounts 154ms Balances 170ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 238ms Payments – PIS 607ms payments-VRP 495ms Products 424ms Standing Orders – AIS 211ms Standing Orders – PIS 475ms Statements 498ms Transactions 242ms MBNA Response times (milliseconds): September 2024 Account Requests – AIS 249ms Accounts 216ms Balances 271ms Beneficiaries 257ms Direct Debits 168ms Payments – AIS 169ms Products 170ms Standing Orders – AIS 170ms Statements 317ms Transactions 329ms Mettle Response times (milliseconds): September 2024 Account Requests – AIS 73ms Accounts 71ms Balances 61ms Beneficiaries 37ms Direct Debits 185ms Payments – AIS 46ms Payments – PIS 99ms Products 85ms Standing Orders – AIS 7ms Statements 78ms Transactions 94ms Nationwide Building Society Response times (milliseconds): September 2024 Account Requests – AIS 71ms Account Requests – CoF 194ms Accounts 206ms Balances 180ms Beneficiaries 453ms Direct Debits 566ms Payments – AIS 280ms Payments – CoF 222ms Payments – PIS 302ms payments-VRP 231ms Products 201ms Standing Orders – AIS 209ms Standing Orders – PIS 270ms Statements 702ms Transactions 230ms NWB Response times (milliseconds): September 2024 Account Requests – AIS 168ms Account Requests – CoF 418ms Accounts 425ms Balances 374ms Beneficiaries 744ms Direct Debits 281ms Payments – AIS 280ms Payments – CoF 241ms Payments – PIS 396ms payments-VRP 489ms Products 280ms Standing Orders – AIS 392ms Standing Orders – PIS 392ms Statements 206ms Transactions 508ms RBS Response times (milliseconds): September 2024 Account Requests – AIS 181ms Account Requests – CoF 466ms Accounts 437ms Balances 397ms Beneficiaries 841ms Direct Debits 306ms Payments – AIS 331ms Payments – CoF 256ms Payments – PIS 473ms payments-VRP 570ms Products 294ms Standing Orders – AIS 369ms Standing Orders – PIS 424ms Statements 198ms Transactions 495ms Santander UK plc Response times (milliseconds): September 2024 Account Requests – AIS 483ms Account Requests – CoF 589ms Accounts 592ms Balances 679ms Beneficiaries 892ms Direct Debits 743ms Payments – CoF 693ms Payments – PIS 636ms payments-VRP 439ms Products 596ms Standing Orders – AIS 734ms Standing Orders – PIS 685ms Statements 687ms Transactions 860ms UBN Response times (milliseconds): September 2024 Account Requests – AIS 186ms Account Requests – CoF 572ms Accounts 454ms Balances 388ms Beneficiaries 724ms Direct Debits 313ms Payments – AIS 321ms Payments – CoF 277ms Payments – PIS 516ms payments-VRP 687ms Products 285ms Standing Orders – AIS 322ms Standing Orders – PIS 445ms Statements 360ms Transactions 454ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Successful API calls Total calls 1,603,209,493 % of overall total calls 99.38% AIS Total calls 1,327,489,079 % of overall total calls 82.29% PIS Total calls 84,110,872 % of overall total calls 5.21% September 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API Calls Total calls 9,990,689 % of overall total calls 0.62% Business Total calls 6,605,822 % of overall total calls 0.41% Technical Total calls 3,384,867 % of overall total calls 0.21% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand September 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Rejected API Calls Total calls 2,086,105 % of overall total calls 0.129% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. September 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
API Performance StatsSelect a month:September 2024August 2024July 2024June 2024May 2024April 2024March 2024February 2024January 2024December 2023November 2023October 2023September 2023August 2023July 2023June 2023May 2023April 2023March 2023February 2023January 2023December 2022November 2022October 2022September 2022August 2022July 2022June 2022May 2022Download historical data (last 12 months):Download dataHistoric Data Download (CSV)Historic Data Download (PDF)
Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.Notes on the data: Unweighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs. Unweighted Weighted Weighted availability is calculated by applying a factor to the availability of each endpoint, each day, based on the proportion of total daily API calls to that endpoint.Notes on the data: Weighted average API availability is based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful API calls This chart shows the number of successful API calls made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful API calls are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Successful Payments This chart shows the number of successful single domestic payment and variable recurring payment initiations made by third party providers using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Successful payment initiations are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Average API call response times This chart shows the average response time for API calls made using account providers’ (ASPSPs)* Open Banking APIs. Notes on the data: Average API call response times are based on data submitted by account providers (ASPSPs) to Open Banking for the last two years. Since November 2022 there have been 9 Providers and 20 brands providing data.
Open Banking Users All Users AIS users PIS users All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data. AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
All Users This chart shows the total and number of new users consuming Open Banking services each month Notes on the data:All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chartSince November 2022 there have been 9 Providers and 20 brands providing data.
AIS users This chart shows the total and number of AIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
PIS Users This chart shows the total and number of PIS users consuming Open Banking services each month Notes on the data: All users have consumed AIS and/or PIS services in the reporting period. Total users as reported includes the volume of new users.Open Banking are unable to identify individuals consuming services through more than one brand. Reporting therefore represents the number of user connections with the brands providing reporting, rather than individual users.New users have consumed AIS and/or PIS services for the first time during the reporting period. Users consuming both services for the first time in different reporting periods, will be reported as a new user in each period in the ‘All Users’ chart
September key performance metrics 99.44% Average API availability – unweighted 350ms Average API response time 99.38% Successful API calls (%) 99.64% Average API availability – weighted 1603.2m Successful API calls (actual) 0.62% Failed API calls Unweighted Weighted Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API availability 99.44% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Direct Debits 100.0% Payments – CoF 99.44% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – AIS 99.44% Standing Orders – PIS 98.66% Transactions 99.44% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Payments – CoF 100.0% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – PIS 98.66% Transactions 99.44% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 97.99% Account Requests – CoF 98.48% Accounts 97.99% Balances 97.99% Beneficiaries 100.0% Payments – AIS 97.99% Payments – CoF 98.62% Payments – PIS 97.99% payments-VRP 98.48% Products 97.99% Standing Orders – AIS 97.99% Standing Orders – PIS 97.99% Statements 97.99% Transactions 97.99% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.33% Balances 99.31% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.33% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.33% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.91% Payments – AIS 99.91% Payments – PIS 99.91% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.91% Statements 99.91% Transactions 99.91% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.9% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Transactions 99.84% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.32% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.32% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.29% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.67% payments-VRP 99.67% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 99.31% Account Requests – CoF 99.34% Accounts 99.31% Balances 99.32% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.33% Payments – PIS 99.33% payments-VRP 99.34% Products 99.32% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.32% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 99.34% Account Requests – CoF 100.0% Accounts 99.34% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 100.0% Statements 99.34% Transactions 99.3% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 98.64% Accounts 100.0% Balances 100.0% Beneficiaries 98.67% Direct Debits 99.27% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.55% payments-VRP 98.56% Products 99.12% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.61% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.95% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.92% Account Requests – CoF 99.93% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.93% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.59% Account Requests – CoF 99.92% Accounts 99.59% Balances 99.59% Beneficiaries 99.59% Direct Debits 99.59% Payments – AIS 99.59% Payments – CoF 99.6% Payments – PIS 99.6% payments-VRP 99.6% Products 99.59% Standing Orders – AIS 99.59% Standing Orders – PIS 99.6% Statements 99.65% Transactions 99.59% Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average weighted API availability 99.64% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.95% September 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Beneficiaries 99.44% Direct Debits 99.44% Payments – AIS 99.44% Payments – PIS 99.44% Products 99.44% Standing Orders – AIS 99.44% Standing Orders – PIS 99.44% Statements 99.44% Transactions 99.44% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.91% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.59% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.59% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.96% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.96% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.95% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.99% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.99% Transactions 99.98% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.92% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.92% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.93% Statements 99.99% Transactions 99.96% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 99.85% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 99.85% Direct Debits 99.85% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.85% Standing Orders – AIS 99.85% Standing Orders – PIS 100.0% Statements 99.85% Transactions 99.85% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.98% Payments – CoF 99.87% Payments – PIS 99.87% payments-VRP 99.88% Products 99.86% Standing Orders – AIS 99.95% Standing Orders – PIS 99.88% Statements 99.99% Transactions 99.95% Average API response times Average API response times by brand Response times by brand September 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API Response Time 350 milliseconds September 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2024 Account Requests – AIS 143ms Accounts 94ms Balances 63ms Direct Debits 1,121ms Payments – CoF 126ms Payments – PIS 92ms Products 86ms Standing Orders – AIS 294ms Standing Orders – PIS 301ms Transactions 72ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2024 Account Requests – AIS 117ms Accounts 64ms Balances 36ms Payments – CoF 100ms Payments – PIS 72ms Products 71ms Standing Orders – PIS 318ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): September 2024 Account Requests – AIS 184ms Account Requests – CoF 2,319ms Accounts 352ms Balances 374ms Payments – AIS 548ms Payments – CoF 784ms Payments – PIS 858ms payments-VRP 2,738ms Products 590ms Standing Orders – AIS 585ms Standing Orders – PIS 627ms Statements 760ms Transactions 393ms Bank of Scotland Response times (milliseconds): September 2024 Account Requests – AIS 240ms Account Requests – CoF 291ms Accounts 154ms Balances 172ms Beneficiaries 268ms Direct Debits 233ms Payments – AIS 214ms Payments – CoF 240ms Payments – PIS 521ms payments-VRP 498ms Products 423ms Standing Orders – AIS 212ms Standing Orders – PIS 448ms Statements 367ms Transactions 247ms Barclays Response times (milliseconds): September 2024 Account Requests – AIS 129ms Account Requests – CoF 193ms Accounts 177ms Balances 248ms Beneficiaries 193ms Direct Debits 337ms Payments – AIS 466ms Payments – CoF 366ms Payments – PIS 268ms payments-VRP 514ms Products 414ms Standing Orders – AIS 292ms Standing Orders – PIS 230ms Statements 55ms Transactions 269ms Cater Allen Response times (milliseconds): September 2024 Account Requests – AIS 44ms Accounts 53ms Balances 50ms Beneficiaries 45ms Direct Debits 46ms Payments – AIS 45ms Payments – PIS 43ms Products 45ms Standing Orders – AIS 45ms Standing Orders – PIS 38ms Statements 41ms Transactions 45ms Danske Bank Response times (milliseconds): September 2024 Account Requests – AIS 51ms Account Requests – CoF 556ms Accounts 446ms Balances 214ms Beneficiaries 170ms Direct Debits 364ms Payments – AIS 354ms Payments – CoF 99ms Payments – PIS 79ms payments-VRP 120ms Products 146ms Standing Orders – AIS 416ms Standing Orders – PIS 93ms Transactions 515ms First Direct Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 280ms Accounts 312ms Balances 380ms Beneficiaries 563ms Direct Debits 550ms Payments – AIS 741ms Payments – CoF 482ms Payments – PIS 281ms payments-VRP 326ms Products 858ms Standing Orders – AIS 721ms Standing Orders – PIS 261ms Statements 173ms Transactions 545ms Halifax Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 289ms Accounts 154ms Balances 173ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 240ms Payments – PIS 559ms payments-VRP 495ms Products 428ms Standing Orders – AIS 211ms Standing Orders – PIS 468ms Statements 362ms Transactions 257ms HSBC Business Response times (milliseconds): September 2024 Account Requests – AIS 176ms Account Requests – CoF 600ms Accounts 519ms Balances 506ms Beneficiaries 374ms Direct Debits 789ms Payments – AIS 368ms Payments – CoF 815ms Payments – PIS 575ms payments-VRP 424ms Products 849ms Standing Orders – AIS 551ms Standing Orders – PIS 316ms Statements 1,783ms Transactions 629ms HSBC Kinetic Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 290ms Accounts 538ms Balances 538ms Beneficiaries 452ms Direct Debits 480ms Payments – AIS 483ms Payments – CoF 634ms Payments – PIS 263ms payments-VRP 368ms Products 723ms Standing Orders – AIS 333ms Standing Orders – PIS 196ms Statements 1,188ms Transactions 572ms HSBC Personal Response times (milliseconds): September 2024 Account Requests – AIS 145ms Account Requests – CoF 264ms Accounts 324ms Balances 386ms Beneficiaries 518ms Direct Debits 530ms Payments – AIS 753ms Payments – CoF 422ms Payments – PIS 286ms payments-VRP 307ms Products 811ms Standing Orders – AIS 749ms Standing Orders – PIS 243ms Statements 160ms Transactions 551ms Lloyds Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 288ms Accounts 154ms Balances 170ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 238ms Payments – PIS 607ms payments-VRP 495ms Products 424ms Standing Orders – AIS 211ms Standing Orders – PIS 475ms Statements 498ms Transactions 242ms MBNA Response times (milliseconds): September 2024 Account Requests – AIS 249ms Accounts 216ms Balances 271ms Beneficiaries 257ms Direct Debits 168ms Payments – AIS 169ms Products 170ms Standing Orders – AIS 170ms Statements 317ms Transactions 329ms Mettle Response times (milliseconds): September 2024 Account Requests – AIS 73ms Accounts 71ms Balances 61ms Beneficiaries 37ms Direct Debits 185ms Payments – AIS 46ms Payments – PIS 99ms Products 85ms Standing Orders – AIS 7ms Statements 78ms Transactions 94ms Nationwide Building Society Response times (milliseconds): September 2024 Account Requests – AIS 71ms Account Requests – CoF 194ms Accounts 206ms Balances 180ms Beneficiaries 453ms Direct Debits 566ms Payments – AIS 280ms Payments – CoF 222ms Payments – PIS 302ms payments-VRP 231ms Products 201ms Standing Orders – AIS 209ms Standing Orders – PIS 270ms Statements 702ms Transactions 230ms NWB Response times (milliseconds): September 2024 Account Requests – AIS 168ms Account Requests – CoF 418ms Accounts 425ms Balances 374ms Beneficiaries 744ms Direct Debits 281ms Payments – AIS 280ms Payments – CoF 241ms Payments – PIS 396ms payments-VRP 489ms Products 280ms Standing Orders – AIS 392ms Standing Orders – PIS 392ms Statements 206ms Transactions 508ms RBS Response times (milliseconds): September 2024 Account Requests – AIS 181ms Account Requests – CoF 466ms Accounts 437ms Balances 397ms Beneficiaries 841ms Direct Debits 306ms Payments – AIS 331ms Payments – CoF 256ms Payments – PIS 473ms payments-VRP 570ms Products 294ms Standing Orders – AIS 369ms Standing Orders – PIS 424ms Statements 198ms Transactions 495ms Santander UK plc Response times (milliseconds): September 2024 Account Requests – AIS 483ms Account Requests – CoF 589ms Accounts 592ms Balances 679ms Beneficiaries 892ms Direct Debits 743ms Payments – CoF 693ms Payments – PIS 636ms payments-VRP 439ms Products 596ms Standing Orders – AIS 734ms Standing Orders – PIS 685ms Statements 687ms Transactions 860ms UBN Response times (milliseconds): September 2024 Account Requests – AIS 186ms Account Requests – CoF 572ms Accounts 454ms Balances 388ms Beneficiaries 724ms Direct Debits 313ms Payments – AIS 321ms Payments – CoF 277ms Payments – PIS 516ms payments-VRP 687ms Products 285ms Standing Orders – AIS 322ms Standing Orders – PIS 445ms Statements 360ms Transactions 454ms Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Successful API calls Total calls 1,603,209,493 % of overall total calls 99.38% AIS Total calls 1,327,489,079 % of overall total calls 82.29% PIS Total calls 84,110,872 % of overall total calls 5.21% September 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API Calls Total calls 9,990,689 % of overall total calls 0.62% Business Total calls 6,605,822 % of overall total calls 0.41% Technical Total calls 3,384,867 % of overall total calls 0.21% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. Rejected API calls Rejected API calls by brand September 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Rejected API Calls Total calls 2,086,105 % of overall total calls 0.129% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. September 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
September key performance metrics 99.44% Average API availability – unweighted 350ms Average API response time 99.38% Successful API calls (%) 99.64% Average API availability – weighted 1603.2m Successful API calls (actual) 0.62% Failed API calls
Average API availability – unweighted Average API availability by brand – unweighted Core hours by brand (06:00 – 0:00) – unweighted Non core hours by brand (00:00 – 6:00) – unweighted AIS availability by brand – unweighted PIS availability by brand – unweighted API availability by category – unweighted September 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API availability 99.44% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received. September 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Direct Debits 100.0% Payments – CoF 99.44% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – AIS 99.44% Standing Orders – PIS 98.66% Transactions 99.44% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Payments – CoF 100.0% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – PIS 98.66% Transactions 99.44% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 97.99% Account Requests – CoF 98.48% Accounts 97.99% Balances 97.99% Beneficiaries 100.0% Payments – AIS 97.99% Payments – CoF 98.62% Payments – PIS 97.99% payments-VRP 98.48% Products 97.99% Standing Orders – AIS 97.99% Standing Orders – PIS 97.99% Statements 97.99% Transactions 97.99% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.33% Balances 99.31% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.33% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.33% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.91% Payments – AIS 99.91% Payments – PIS 99.91% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.91% Statements 99.91% Transactions 99.91% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.9% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Transactions 99.84% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.32% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.32% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.29% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.67% payments-VRP 99.67% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 99.31% Account Requests – CoF 99.34% Accounts 99.31% Balances 99.32% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.33% Payments – PIS 99.33% payments-VRP 99.34% Products 99.32% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.32% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 99.34% Account Requests – CoF 100.0% Accounts 99.34% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 100.0% Statements 99.34% Transactions 99.3% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 98.64% Accounts 100.0% Balances 100.0% Beneficiaries 98.67% Direct Debits 99.27% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.55% payments-VRP 98.56% Products 99.12% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.61% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.95% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.92% Account Requests – CoF 99.93% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.93% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.59% Account Requests – CoF 99.92% Accounts 99.59% Balances 99.59% Beneficiaries 99.59% Direct Debits 99.59% Payments – AIS 99.59% Payments – CoF 99.6% Payments – PIS 99.6% payments-VRP 99.6% Products 99.59% Standing Orders – AIS 99.59% Standing Orders – PIS 99.6% Statements 99.65% Transactions 99.59%
September 2024 Average API availability – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API availability 99.44% Core hours (06:00-00:00) 99.76% Non core hours (00:00-06:00) 98.52% Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 Average API availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 Core hours by brand (06:00 – 0:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 Non core hours by brand (00:00 – 6:00) – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 AIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 PIS availability by brand – unweighted This chart shows the unweighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Notes on the data: Unweighted API availability is based on data submitted by account providers (ASPSPs) to Open Banking. Core and non-core hours are based on planned and unplanned API downtime reported to / recorded by Open Banking. Unweighted availability is calculated using the endpoint with the highest downtime for each bank, each day, regardless of the number of API calls each endpoint received.
September 2024 API availability by category – unweighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Direct Debits 100.0% Payments – CoF 99.44% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – AIS 99.44% Standing Orders – PIS 98.66% Transactions 99.44% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Payments – CoF 100.0% Payments – PIS 98.66% payments-VRP 95.56% Products 100.0% Standing Orders – PIS 98.66% Transactions 99.44% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 97.99% Account Requests – CoF 98.48% Accounts 97.99% Balances 97.99% Beneficiaries 100.0% Payments – AIS 97.99% Payments – CoF 98.62% Payments – PIS 97.99% payments-VRP 98.48% Products 97.99% Standing Orders – AIS 97.99% Standing Orders – PIS 97.99% Statements 97.99% Transactions 97.99% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.33% Balances 99.31% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.33% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.33% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.91% Account Requests – CoF 100.0% Accounts 99.91% Balances 99.91% Beneficiaries 99.91% Direct Debits 99.91% Payments – AIS 99.91% Payments – PIS 99.91% Products 99.91% Standing Orders – AIS 99.91% Standing Orders – PIS 99.91% Statements 99.91% Transactions 99.91% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.9% Account Requests – CoF 100.0% Accounts 99.84% Balances 99.84% Beneficiaries 99.99% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.89% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 99.99% Standing Orders – PIS 100.0% Transactions 99.84% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 99.72% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.96% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 99.33% Account Requests – CoF 99.34% Accounts 99.32% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.34% Payments – PIS 99.32% payments-VRP 99.33% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.29% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.72% payments-VRP 99.97% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.68% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 99.67% payments-VRP 99.67% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.93% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 99.31% Account Requests – CoF 99.34% Accounts 99.31% Balances 99.32% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 99.33% Payments – PIS 99.33% payments-VRP 99.34% Products 99.32% Standing Orders – AIS 99.34% Standing Orders – PIS 99.34% Statements 99.34% Transactions 99.32% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 99.34% Account Requests – CoF 100.0% Accounts 99.34% Balances 99.3% Beneficiaries 99.34% Direct Debits 99.34% Payments – AIS 99.34% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.34% Standing Orders – AIS 99.34% Standing Orders – PIS 100.0% Statements 99.34% Transactions 99.3% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 98.64% Accounts 100.0% Balances 100.0% Beneficiaries 98.67% Direct Debits 99.27% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 98.55% payments-VRP 98.56% Products 99.12% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 100.0% Transactions 98.61% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.94% Account Requests – CoF 99.95% Accounts 99.94% Balances 99.94% Beneficiaries 99.94% Direct Debits 99.94% Payments – AIS 99.96% Payments – CoF 99.95% Payments – PIS 99.95% payments-VRP 99.95% Products 99.94% Standing Orders – AIS 99.94% Standing Orders – PIS 99.95% Statements 99.94% Transactions 99.94% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.92% Account Requests – CoF 99.93% Accounts 99.92% Balances 99.92% Beneficiaries 99.92% Direct Debits 99.92% Payments – AIS 99.92% Payments – CoF 99.93% Payments – PIS 99.93% payments-VRP 99.93% Products 99.92% Standing Orders – AIS 99.92% Standing Orders – PIS 99.93% Statements 99.92% Transactions 99.92% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.59% Account Requests – CoF 99.92% Accounts 99.59% Balances 99.59% Beneficiaries 99.59% Direct Debits 99.59% Payments – AIS 99.59% Payments – CoF 99.6% Payments – PIS 99.6% payments-VRP 99.6% Products 99.59% Standing Orders – AIS 99.59% Standing Orders – PIS 99.6% Statements 99.65% Transactions 99.59%
Average API availability – weighted Average API availability by brand – weighted Core hours by brand (06:00 – 0:00) – weighted Non core hours by brand (00:00 – 6:00) – weighted AIS availability by brand – weighted PIS availability by brand – weighted API availability by category – weighted September 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average weighted API availability 99.64% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.95% September 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Beneficiaries 99.44% Direct Debits 99.44% Payments – AIS 99.44% Payments – PIS 99.44% Products 99.44% Standing Orders – AIS 99.44% Standing Orders – PIS 99.44% Statements 99.44% Transactions 99.44% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.91% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.59% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.59% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.96% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.96% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.95% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.99% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.99% Transactions 99.98% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.92% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.92% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.93% Statements 99.99% Transactions 99.96% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 99.85% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 99.85% Direct Debits 99.85% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.85% Standing Orders – AIS 99.85% Standing Orders – PIS 100.0% Statements 99.85% Transactions 99.85% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.98% Payments – CoF 99.87% Payments – PIS 99.87% payments-VRP 99.88% Products 99.86% Standing Orders – AIS 99.95% Standing Orders – PIS 99.88% Statements 99.99% Transactions 99.95%
September 2024 Average API availability – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August. Average weighted API availability 99.64% Core hours (06:00-00:00) 99.79% Non core hours (00:00-06:00) 99.95%
September 2024 Average API availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Core hours by brand (06:00 – 0:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Non core hours by brand (00:00 – 6:00) – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 AIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 PIS availability by brand – weighted This chart shows the weighted average availability of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 API availability by category – weighted Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Direct Debits 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 100.0% AIB Group (UK) p.l.c. Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – PIS 100.0% Transactions 100.0% Bank of Ireland UK Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.86% Bank of Scotland Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Barclays Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% Cater Allen Availability by Endpoint Category: September 2024 Account Requests – AIS 99.44% Accounts 99.44% Balances 99.44% Beneficiaries 99.44% Direct Debits 99.44% Payments – AIS 99.44% Payments – PIS 99.44% Products 99.44% Standing Orders – AIS 99.44% Standing Orders – PIS 99.44% Statements 99.44% Transactions 99.44% Danske Bank Availability by Endpoint Category: September 2024 Account Requests – AIS 99.99% Account Requests – CoF 100.0% Accounts 99.97% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Transactions 99.97% First Direct Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.9% Halifax Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Business Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Kinetic Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.99% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% HSBC Personal Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 99.99% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 99.91% Lloyds Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Account Requests – CoF 100.0% Accounts 100.0% Balances 99.98% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 100.0% Standing Orders – AIS 100.0% Standing Orders – PIS 100.0% Statements 100.0% Transactions 100.0% MBNA Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 99.59% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Standing Orders – AIS 100.0% Statements 100.0% Transactions 99.59% Mettle Availability by Endpoint Category: September 2024 Account Requests – AIS 100.0% Accounts 100.0% Balances 100.0% Beneficiaries 100.0% Direct Debits 100.0% Payments – AIS 100.0% Payments – PIS 100.0% Products 100.0% Statements 100.0% Transactions 100.0% Nationwide Building Society Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.96% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.96% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.92% Statements 100.0% Transactions 99.95% NWB Availability by Endpoint Category: September 2024 Account Requests – AIS 99.98% Account Requests – CoF 100.0% Accounts 99.98% Balances 99.98% Beneficiaries 99.98% Direct Debits 99.98% Payments – AIS 99.99% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.98% Standing Orders – AIS 99.98% Standing Orders – PIS 100.0% Statements 99.99% Transactions 99.98% RBS Availability by Endpoint Category: September 2024 Account Requests – AIS 99.96% Account Requests – CoF 99.92% Accounts 99.96% Balances 99.96% Beneficiaries 99.96% Direct Debits 99.96% Payments – AIS 99.96% Payments – CoF 99.92% Payments – PIS 99.92% payments-VRP 99.92% Products 99.96% Standing Orders – AIS 99.96% Standing Orders – PIS 99.93% Statements 99.99% Transactions 99.96% Santander UK plc Availability by Endpoint Category: September 2024 Account Requests – AIS 99.85% Account Requests – CoF 100.0% Accounts 99.85% Balances 99.85% Beneficiaries 99.85% Direct Debits 99.85% Payments – CoF 100.0% Payments – PIS 100.0% payments-VRP 100.0% Products 99.85% Standing Orders – AIS 99.85% Standing Orders – PIS 100.0% Statements 99.85% Transactions 99.85% UBN Availability by Endpoint Category: September 2024 Account Requests – AIS 99.95% Account Requests – CoF 100.0% Accounts 99.95% Balances 99.95% Beneficiaries 99.95% Direct Debits 99.95% Payments – AIS 99.98% Payments – CoF 99.87% Payments – PIS 99.87% payments-VRP 99.88% Products 99.86% Standing Orders – AIS 99.95% Standing Orders – PIS 99.88% Statements 99.99% Transactions 99.95%
Average API response times Average API response times by brand Response times by brand September 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API Response Time 350 milliseconds September 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2024 Account Requests – AIS 143ms Accounts 94ms Balances 63ms Direct Debits 1,121ms Payments – CoF 126ms Payments – PIS 92ms Products 86ms Standing Orders – AIS 294ms Standing Orders – PIS 301ms Transactions 72ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2024 Account Requests – AIS 117ms Accounts 64ms Balances 36ms Payments – CoF 100ms Payments – PIS 72ms Products 71ms Standing Orders – PIS 318ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): September 2024 Account Requests – AIS 184ms Account Requests – CoF 2,319ms Accounts 352ms Balances 374ms Payments – AIS 548ms Payments – CoF 784ms Payments – PIS 858ms payments-VRP 2,738ms Products 590ms Standing Orders – AIS 585ms Standing Orders – PIS 627ms Statements 760ms Transactions 393ms Bank of Scotland Response times (milliseconds): September 2024 Account Requests – AIS 240ms Account Requests – CoF 291ms Accounts 154ms Balances 172ms Beneficiaries 268ms Direct Debits 233ms Payments – AIS 214ms Payments – CoF 240ms Payments – PIS 521ms payments-VRP 498ms Products 423ms Standing Orders – AIS 212ms Standing Orders – PIS 448ms Statements 367ms Transactions 247ms Barclays Response times (milliseconds): September 2024 Account Requests – AIS 129ms Account Requests – CoF 193ms Accounts 177ms Balances 248ms Beneficiaries 193ms Direct Debits 337ms Payments – AIS 466ms Payments – CoF 366ms Payments – PIS 268ms payments-VRP 514ms Products 414ms Standing Orders – AIS 292ms Standing Orders – PIS 230ms Statements 55ms Transactions 269ms Cater Allen Response times (milliseconds): September 2024 Account Requests – AIS 44ms Accounts 53ms Balances 50ms Beneficiaries 45ms Direct Debits 46ms Payments – AIS 45ms Payments – PIS 43ms Products 45ms Standing Orders – AIS 45ms Standing Orders – PIS 38ms Statements 41ms Transactions 45ms Danske Bank Response times (milliseconds): September 2024 Account Requests – AIS 51ms Account Requests – CoF 556ms Accounts 446ms Balances 214ms Beneficiaries 170ms Direct Debits 364ms Payments – AIS 354ms Payments – CoF 99ms Payments – PIS 79ms payments-VRP 120ms Products 146ms Standing Orders – AIS 416ms Standing Orders – PIS 93ms Transactions 515ms First Direct Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 280ms Accounts 312ms Balances 380ms Beneficiaries 563ms Direct Debits 550ms Payments – AIS 741ms Payments – CoF 482ms Payments – PIS 281ms payments-VRP 326ms Products 858ms Standing Orders – AIS 721ms Standing Orders – PIS 261ms Statements 173ms Transactions 545ms Halifax Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 289ms Accounts 154ms Balances 173ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 240ms Payments – PIS 559ms payments-VRP 495ms Products 428ms Standing Orders – AIS 211ms Standing Orders – PIS 468ms Statements 362ms Transactions 257ms HSBC Business Response times (milliseconds): September 2024 Account Requests – AIS 176ms Account Requests – CoF 600ms Accounts 519ms Balances 506ms Beneficiaries 374ms Direct Debits 789ms Payments – AIS 368ms Payments – CoF 815ms Payments – PIS 575ms payments-VRP 424ms Products 849ms Standing Orders – AIS 551ms Standing Orders – PIS 316ms Statements 1,783ms Transactions 629ms HSBC Kinetic Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 290ms Accounts 538ms Balances 538ms Beneficiaries 452ms Direct Debits 480ms Payments – AIS 483ms Payments – CoF 634ms Payments – PIS 263ms payments-VRP 368ms Products 723ms Standing Orders – AIS 333ms Standing Orders – PIS 196ms Statements 1,188ms Transactions 572ms HSBC Personal Response times (milliseconds): September 2024 Account Requests – AIS 145ms Account Requests – CoF 264ms Accounts 324ms Balances 386ms Beneficiaries 518ms Direct Debits 530ms Payments – AIS 753ms Payments – CoF 422ms Payments – PIS 286ms payments-VRP 307ms Products 811ms Standing Orders – AIS 749ms Standing Orders – PIS 243ms Statements 160ms Transactions 551ms Lloyds Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 288ms Accounts 154ms Balances 170ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 238ms Payments – PIS 607ms payments-VRP 495ms Products 424ms Standing Orders – AIS 211ms Standing Orders – PIS 475ms Statements 498ms Transactions 242ms MBNA Response times (milliseconds): September 2024 Account Requests – AIS 249ms Accounts 216ms Balances 271ms Beneficiaries 257ms Direct Debits 168ms Payments – AIS 169ms Products 170ms Standing Orders – AIS 170ms Statements 317ms Transactions 329ms Mettle Response times (milliseconds): September 2024 Account Requests – AIS 73ms Accounts 71ms Balances 61ms Beneficiaries 37ms Direct Debits 185ms Payments – AIS 46ms Payments – PIS 99ms Products 85ms Standing Orders – AIS 7ms Statements 78ms Transactions 94ms Nationwide Building Society Response times (milliseconds): September 2024 Account Requests – AIS 71ms Account Requests – CoF 194ms Accounts 206ms Balances 180ms Beneficiaries 453ms Direct Debits 566ms Payments – AIS 280ms Payments – CoF 222ms Payments – PIS 302ms payments-VRP 231ms Products 201ms Standing Orders – AIS 209ms Standing Orders – PIS 270ms Statements 702ms Transactions 230ms NWB Response times (milliseconds): September 2024 Account Requests – AIS 168ms Account Requests – CoF 418ms Accounts 425ms Balances 374ms Beneficiaries 744ms Direct Debits 281ms Payments – AIS 280ms Payments – CoF 241ms Payments – PIS 396ms payments-VRP 489ms Products 280ms Standing Orders – AIS 392ms Standing Orders – PIS 392ms Statements 206ms Transactions 508ms RBS Response times (milliseconds): September 2024 Account Requests – AIS 181ms Account Requests – CoF 466ms Accounts 437ms Balances 397ms Beneficiaries 841ms Direct Debits 306ms Payments – AIS 331ms Payments – CoF 256ms Payments – PIS 473ms payments-VRP 570ms Products 294ms Standing Orders – AIS 369ms Standing Orders – PIS 424ms Statements 198ms Transactions 495ms Santander UK plc Response times (milliseconds): September 2024 Account Requests – AIS 483ms Account Requests – CoF 589ms Accounts 592ms Balances 679ms Beneficiaries 892ms Direct Debits 743ms Payments – CoF 693ms Payments – PIS 636ms payments-VRP 439ms Products 596ms Standing Orders – AIS 734ms Standing Orders – PIS 685ms Statements 687ms Transactions 860ms UBN Response times (milliseconds): September 2024 Account Requests – AIS 186ms Account Requests – CoF 572ms Accounts 454ms Balances 388ms Beneficiaries 724ms Direct Debits 313ms Payments – AIS 321ms Payments – CoF 277ms Payments – PIS 516ms payments-VRP 687ms Products 285ms Standing Orders – AIS 322ms Standing Orders – PIS 445ms Statements 360ms Transactions 454ms
September 2024 Average API response times This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August. Average API Response Time 350 milliseconds
September 2024 Average API response times by brand This chart shows the speed of the account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Response times by brand Select an account provider AIB (NI) AIB Group (UK) p.l.c. Bank of Ireland UK Bank of Scotland Barclays Cater Allen Danske Bank First Direct Halifax HSBC Business HSBC Kinetic HSBC Personal Lloyds MBNA Mettle Nationwide Building Society NWB RBS Santander UK plc UBN AIB (NI) Response times (milliseconds): September 2024 Account Requests – AIS 143ms Accounts 94ms Balances 63ms Direct Debits 1,121ms Payments – CoF 126ms Payments – PIS 92ms Products 86ms Standing Orders – AIS 294ms Standing Orders – PIS 301ms Transactions 72ms AIB Group (UK) p.l.c. Response times (milliseconds): September 2024 Account Requests – AIS 117ms Accounts 64ms Balances 36ms Payments – CoF 100ms Payments – PIS 72ms Products 71ms Standing Orders – PIS 318ms Transactions 45ms Bank of Ireland UK Response times (milliseconds): September 2024 Account Requests – AIS 184ms Account Requests – CoF 2,319ms Accounts 352ms Balances 374ms Payments – AIS 548ms Payments – CoF 784ms Payments – PIS 858ms payments-VRP 2,738ms Products 590ms Standing Orders – AIS 585ms Standing Orders – PIS 627ms Statements 760ms Transactions 393ms Bank of Scotland Response times (milliseconds): September 2024 Account Requests – AIS 240ms Account Requests – CoF 291ms Accounts 154ms Balances 172ms Beneficiaries 268ms Direct Debits 233ms Payments – AIS 214ms Payments – CoF 240ms Payments – PIS 521ms payments-VRP 498ms Products 423ms Standing Orders – AIS 212ms Standing Orders – PIS 448ms Statements 367ms Transactions 247ms Barclays Response times (milliseconds): September 2024 Account Requests – AIS 129ms Account Requests – CoF 193ms Accounts 177ms Balances 248ms Beneficiaries 193ms Direct Debits 337ms Payments – AIS 466ms Payments – CoF 366ms Payments – PIS 268ms payments-VRP 514ms Products 414ms Standing Orders – AIS 292ms Standing Orders – PIS 230ms Statements 55ms Transactions 269ms Cater Allen Response times (milliseconds): September 2024 Account Requests – AIS 44ms Accounts 53ms Balances 50ms Beneficiaries 45ms Direct Debits 46ms Payments – AIS 45ms Payments – PIS 43ms Products 45ms Standing Orders – AIS 45ms Standing Orders – PIS 38ms Statements 41ms Transactions 45ms Danske Bank Response times (milliseconds): September 2024 Account Requests – AIS 51ms Account Requests – CoF 556ms Accounts 446ms Balances 214ms Beneficiaries 170ms Direct Debits 364ms Payments – AIS 354ms Payments – CoF 99ms Payments – PIS 79ms payments-VRP 120ms Products 146ms Standing Orders – AIS 416ms Standing Orders – PIS 93ms Transactions 515ms First Direct Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 280ms Accounts 312ms Balances 380ms Beneficiaries 563ms Direct Debits 550ms Payments – AIS 741ms Payments – CoF 482ms Payments – PIS 281ms payments-VRP 326ms Products 858ms Standing Orders – AIS 721ms Standing Orders – PIS 261ms Statements 173ms Transactions 545ms Halifax Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 289ms Accounts 154ms Balances 173ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 240ms Payments – PIS 559ms payments-VRP 495ms Products 428ms Standing Orders – AIS 211ms Standing Orders – PIS 468ms Statements 362ms Transactions 257ms HSBC Business Response times (milliseconds): September 2024 Account Requests – AIS 176ms Account Requests – CoF 600ms Accounts 519ms Balances 506ms Beneficiaries 374ms Direct Debits 789ms Payments – AIS 368ms Payments – CoF 815ms Payments – PIS 575ms payments-VRP 424ms Products 849ms Standing Orders – AIS 551ms Standing Orders – PIS 316ms Statements 1,783ms Transactions 629ms HSBC Kinetic Response times (milliseconds): September 2024 Account Requests – AIS 140ms Account Requests – CoF 290ms Accounts 538ms Balances 538ms Beneficiaries 452ms Direct Debits 480ms Payments – AIS 483ms Payments – CoF 634ms Payments – PIS 263ms payments-VRP 368ms Products 723ms Standing Orders – AIS 333ms Standing Orders – PIS 196ms Statements 1,188ms Transactions 572ms HSBC Personal Response times (milliseconds): September 2024 Account Requests – AIS 145ms Account Requests – CoF 264ms Accounts 324ms Balances 386ms Beneficiaries 518ms Direct Debits 530ms Payments – AIS 753ms Payments – CoF 422ms Payments – PIS 286ms payments-VRP 307ms Products 811ms Standing Orders – AIS 749ms Standing Orders – PIS 243ms Statements 160ms Transactions 551ms Lloyds Response times (milliseconds): September 2024 Account Requests – AIS 245ms Account Requests – CoF 288ms Accounts 154ms Balances 170ms Beneficiaries 265ms Direct Debits 232ms Payments – AIS 213ms Payments – CoF 238ms Payments – PIS 607ms payments-VRP 495ms Products 424ms Standing Orders – AIS 211ms Standing Orders – PIS 475ms Statements 498ms Transactions 242ms MBNA Response times (milliseconds): September 2024 Account Requests – AIS 249ms Accounts 216ms Balances 271ms Beneficiaries 257ms Direct Debits 168ms Payments – AIS 169ms Products 170ms Standing Orders – AIS 170ms Statements 317ms Transactions 329ms Mettle Response times (milliseconds): September 2024 Account Requests – AIS 73ms Accounts 71ms Balances 61ms Beneficiaries 37ms Direct Debits 185ms Payments – AIS 46ms Payments – PIS 99ms Products 85ms Standing Orders – AIS 7ms Statements 78ms Transactions 94ms Nationwide Building Society Response times (milliseconds): September 2024 Account Requests – AIS 71ms Account Requests – CoF 194ms Accounts 206ms Balances 180ms Beneficiaries 453ms Direct Debits 566ms Payments – AIS 280ms Payments – CoF 222ms Payments – PIS 302ms payments-VRP 231ms Products 201ms Standing Orders – AIS 209ms Standing Orders – PIS 270ms Statements 702ms Transactions 230ms NWB Response times (milliseconds): September 2024 Account Requests – AIS 168ms Account Requests – CoF 418ms Accounts 425ms Balances 374ms Beneficiaries 744ms Direct Debits 281ms Payments – AIS 280ms Payments – CoF 241ms Payments – PIS 396ms payments-VRP 489ms Products 280ms Standing Orders – AIS 392ms Standing Orders – PIS 392ms Statements 206ms Transactions 508ms RBS Response times (milliseconds): September 2024 Account Requests – AIS 181ms Account Requests – CoF 466ms Accounts 437ms Balances 397ms Beneficiaries 841ms Direct Debits 306ms Payments – AIS 331ms Payments – CoF 256ms Payments – PIS 473ms payments-VRP 570ms Products 294ms Standing Orders – AIS 369ms Standing Orders – PIS 424ms Statements 198ms Transactions 495ms Santander UK plc Response times (milliseconds): September 2024 Account Requests – AIS 483ms Account Requests – CoF 589ms Accounts 592ms Balances 679ms Beneficiaries 892ms Direct Debits 743ms Payments – CoF 693ms Payments – PIS 636ms payments-VRP 439ms Products 596ms Standing Orders – AIS 734ms Standing Orders – PIS 685ms Statements 687ms Transactions 860ms UBN Response times (milliseconds): September 2024 Account Requests – AIS 186ms Account Requests – CoF 572ms Accounts 454ms Balances 388ms Beneficiaries 724ms Direct Debits 313ms Payments – AIS 321ms Payments – CoF 277ms Payments – PIS 516ms payments-VRP 687ms Products 285ms Standing Orders – AIS 322ms Standing Orders – PIS 445ms Statements 360ms Transactions 454ms
Successful API calls Successful API calls by brand Successful AIS calls by brand Successful PIS calls by brand Successful payment initiation requests by brand September 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Successful API calls Total calls 1,603,209,493 % of overall total calls 99.38% AIS Total calls 1,327,489,079 % of overall total calls 82.29% PIS Total calls 84,110,872 % of overall total calls 5.21% September 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. September 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Successful API calls This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Successful API calls Total calls 1,603,209,493 % of overall total calls 99.38% AIS Total calls 1,327,489,079 % of overall total calls 82.29% PIS Total calls 84,110,872 % of overall total calls 5.21%
September 2024 Successful API calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Successful AIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Successful PIS calls by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August.
September 2024 Successful payment initiation requests by brand This chart shows the number of successful API calls made to account providers’ (ASPSPs)* Open Banking APIs in August.
Failed API calls Failed API calls by brand Failed business calls by brand Failed technical calls by brand September 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API Calls Total calls 9,990,689 % of overall total calls 0.62% Business Total calls 6,605,822 % of overall total calls 0.41% Technical Total calls 3,384,867 % of overall total calls 0.21% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls. September 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2024 Failed API calls This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed API Calls Total calls 9,990,689 % of overall total calls 0.62% Business Total calls 6,605,822 % of overall total calls 0.41% Technical Total calls 3,384,867 % of overall total calls 0.21% Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2024 Failed API calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed Technical calls Failed Business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2024 Failed business calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed business calls as % of total calls Volume of failed business calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
September 2024 Failed technical calls by brand This chart shows the number of failed API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Failed technical calls as % of total calls Volume of failed technical calls Notes on the data: The data does not include abandoned authorisations. Business failures include 4xx http codes – e.g. if a third-party provider data request is incorrect such as incorrect data, incorrect data format, incorrect sequence of calls.
Rejected API calls Rejected API calls by brand September 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Rejected API Calls Total calls 2,086,105 % of overall total calls 0.129% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs. September 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
September 2024 Rejected API calls This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. Rejected API Calls Total calls 2,086,105 % of overall total calls 0.129% HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.
September 2024 Rejected API calls by brand This chart shows the number of rejected API calls made to account providers’ (ASPSPs)* Open Banking APIs in August. HSBC are currently the only ASPSP including abandoned consent requests in rejected API call reporting and therefore show higher rejected call volumes than other ASPSPs.